Nora Marangarire
Senior Support Specialist
Salary / Daily rate
Lublin, Poland
Freelance
Skills
Languages
About me
Intro
Customer Service & IT Support specialist with 3+ years of experience across multiple platforms including Zendesk and Office 365. Proven expertise in troubleshooting, client relations, and ITIL processes with strong analytical and communication skills. Ready to deliver exceptional customer experiences and technical solutions for your business needs.
Work experience
Senior Support Specialist
Concentrix
Sep 2023 - Present
3 years 2 months
Poland · On-site
Information Technology Support Analyst
Fujitsu
Jun 2022 - Present
4 years 5 months
Łódź, Poland
Skills: Attention to Detail · Office Administration · Office 365 Administration · Customer Support · Helping Clients · Communication · Information Technology · Audio Conferencing · Client Relations · Soft Skills · Zendesk · Ordering Office Supplies · Troubleshooting · Analytical Skills · Customer Experience · English · Confidentiality · Microsoft Excel · ITIL · Statutory Accounting Principles (SAP) · Microsoft Office
Customer Service Representative
Foundever
Oct 2021 - Present
5 years 1 month