Noran Muhammed
Senior Operations Coordinator
Salary / Daily rate
Alexandria, Alexandria Governorate, Egypt
Freelance
Skills
Languages
About me
Intro
Senior Operations Coordinator with 6+ years of expertise in international logistics and import/export operations. Proven track record in managing FCL/LCL shipments, customer relationship management, and supply chain optimization at ECU Worldwide. Specialized in project coordination, contract negotiation, and team leadership with strong analytical skills for operational excellence.
Work experience
ECU Worldwide
Oct 2018 - Present
8 years 1 month
Hybrid
Senior Operations Coordinator I Assistant to branch Manager
Dec 2024 - Present
1 year 11 months
Hybrid
Skills: Analytical Skills · Customer Experience · Customer Relationship Management (CRM) · Customer Satisfaction · Customer Service · Customer Retention · Data Analysis · FCL · Import Export · Import Logistics · Import/Export Operations · Import Operations · International Logistics · LCL · Logistics Management · Microsoft Office · Problem Solving · Project Coordination · Project Management · Supply Chain Management · Third-Party Logistics (3PL) · Account Management · Adobe Photoshop · Business Analysis · Export-Import · Import Compliance · Port Operations · Negotiation · Contract Negotiation · Strategic Negotiations · International Negotiations · Management · Team Building · Team Leadership · Team Management
Operations Coordinator and customer service
Oct 2018 - Jul 2025
6 years 10 months
Alexandria Governorate
Skills: Communication
International Customer Service Representative
VODAFONE UK LIMITED
Jun 2016 - Dec 2017
1 year 7 months
Skills: Communication
Education
Alexandria University
Bachelor's degree
2014 - 2018
4 years 1 month