Nour Benmessaoud

- Monitored and analyzed transaction monitoring alerts to identify suspicious activities in accordance with AML regulations and internal policies. - Conducted detailed investigations on alerts, gathering and reviewing customer information, transaction histories, and supporting documents. - Assessed risk levels and escalated high-risk cases to senior compliance officers or relevant authorities when necessary. - Collaborated with different teams (KYC, compliance, legal) to ensure timely resolution of alerts and improve the effectiveness of AML controls. - Maintained accurate documentation and audit trails to support regulatory reporting and internal audits. - Participated in continuous improvement projects aimed at optimizing alert workflows and reducing false positives.

- Managed onboarding and comprehensive periodic reviews of retail and corporate client files to ensure strict compliance with AML/CFT regulations and internal policies. - Conducted enhanced due diligence (EDD) for high-risk and complex client profiles, including thorough beneficial ownership (UBO) identification and risk assessment. - Executed precise KYC file validations, including documentation verification and ongoing data quality monitoring to maintain regulatory standards. - Performed sanctions screening, politically exposed persons (PEP) checks, and adverse media investigations to detect and mitigate potential compliance risks. - Collaborated proactively with cross-functional teams—compliance, legal, risk management—to implement remediation plans and stay ahead of regulatory changes. - Contributed to KYC remediation projects by identifying gaps, proposing process improvements, and ensuring faster turnaround times and enhanced compliance accuracy. - Maintained detailed audit trails and documentation to support internal and external regulatory audits, fostering transparency and trust.

- Performed accurate data encoding to ensure the integrity of client information. - Provided responsive and effective customer support to address client inquiries and issues. - Conducted thorough verification of Operational Verification Forms (OVFs) to ensure compliance. - Reviewed and validated client data and documentation to maintain accuracy and regulatory standards. - Organized and maintained filing systems for easy retrieval and record-keeping. - Managed client communication professionally to facilitate smooth interactions and issue resolution.