Nour El Hedi Zrelli

- Gathered, anlayzed and documented business requirements. - Implement data validation and quality assurance processes to ensure the accuracy, completeness, and reliability of business data. - Collaborate with data engineers and IT teams to address data quality issues and improve data integrity - Designed and implemented a centralized database solution, enhancing data quality across the organization. - Developed personalized reporting solutions tailored to specific business requirements. Technologies : MS Office, Miro, TALEND, PostgreSQL, POWER BI

- Delivered interactive lessons and projects using Scratch, a visual programming language that makes coding accessible and fun. - Introduced students to App Inventor, a powerful tool for building mobile apps. - Provided guidance and support to students throughout their learning journey. - Fostered a positive and inclusive learning environment, encouraged collaboration, and helped students overcome challenges.

The facilitation role in the Connect program with Soliya involves guiding and supporting participants throughout their online intercultural dialogue sessions. Soliya's Connect program aims to foster cross-cultural understanding and global competency among diverse groups of individuals from around the world. As a facilitator, my primary responsibility was to create a safe and inclusive virtual environment where participants can engage in meaningful conversations. My role included : Preparing sessions: Before each session, I reviewed the session plan and materials provided by Soliya. This includes familiarizing myself with the assigned discussion topics, relevant cultural contexts, and any potential sensitive issues that may arise. Guiding discussions: During the live sessions, I facilitated discussions by encouraging participants to share their thoughts, actively listening to their perspectives, and ensuring equitable participation. I employed effective communication and conflict resolution techniques to manage any potential disagreements or misunderstandings. Promoting cultural exchange: One of the primary goals of the Connect program is to promote cross-cultural learning. As a facilitator, I encouraged participants to explore and appreciate cultural diversity, challenge stereotypes, and develop empathy and respect for one another's backgrounds. Providing support: I offered support and guidance to participants who may encounter difficulties during the sessions. This involved addressing technical issues, facilitating communication between participants, and ensuring everyone feels heard and respected. Assessing progress: Throughout the program, I monitored participants' progress, noting their active engagement, growth in intercultural competence, and overall learning outcomes. I provided constructive feedback and encouragement to support their development.

- Collecting and maintaining sales records required to track, review, and modify performance of marketing initiatives. - Conducting market research and analysis to identify new market opportunities and develop targeted marketing campaigns. - Designing and executing a social media campaign. - Establishing strategic partnerships with key industry influencers and organizations, resulting in increased brand awareness and new business opportunities.

- Identifiying and collecting customer needs. - Comparing the application with the list of benefits and exclusions. - Drafting the appropriate contract (standard contract or special clauses).