Obrien Nkasha

• Requirements Analysis to gather test cases • Create and maintain test plans and schedules • Conduct interviews with business analysts, technical specialists, users • Liaise with and assist each business unit regarding test planning, text activities and results • Prepare all reports related to software testing carried out • Evaluate the test results and document problems found • Test case writing and execution • Evaluating IT systems against prescribed standards and performance criteria • System Integration Testing • Perform UAT and Do project closure reports • Test bug fixes and new changes to systems, record results and raise defects • Assist with system training

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.) • Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionality • Install and configure appropriate software and functions according to specifications • Install and configure appropriate software and functions according to specifications • Ensure security and privacy of networks and computer systems • Provide orientation and guidance to users on how to operate new software and computer equipment • Organize and schedule upgrades and maintenance without deterring others from completing their work • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) • Maintain records/logs of repairs and fixes and maintenance schedule • Identify computer or network equipment shortages and place orders