Olayemi KEHINDE

Context & Objectives: The company aimed to train 80 employees on the RACI method to enhance role clarity and project governance. While some participants were already familiar with the method, others needed to acquire a solid understanding to better structure their responsibilities. Actions: • Designed and delivered a 1-hour training session in French with supporting materials in English • Explained the key principles of the RACI method, highlighting best practices and common pitfalls to avoid • Used concrete use cases and interactive exercises to reinforce learning • Adapted content delivery to accommodate a mixed audience with varying levels of prior knowledge • Facilitated discussions in both French and English to ensure full comprehension across participants

Context & Objectives: Structured and supported the COMMIT program to ensure its efficiency and successful adoption by teams. Objective: Train the team to resolve one issue per pillar each month and establish a sustainable continuous improvement approach. Actions: Project Management: • Managed operations-related projects by identifying and resolving operational issues • Co-led steering committees (CoTech & CoPil), facilitating exchanges between project leaders and senior management while identifying blockers to maintain program momentum Operating Model: • Created key project deliverables: kickoff materials, presentations, AS-IS & TO-BE process maps, workflows, and meeting reports • Developed strategic and methodological documentation by defining standards and SOPs, supported by a RACI matrix to clarify responsibilities • Coordinated teams and optimized sprint planning to ensure resolution of high-priority issues • Represented the Operations department and implemented automated processes • Conducted Pareto analysis of defects and interventions using Power BI Training & Enablement: • Guided teams to empower leaders in identifying and solving problems independently • Trained teams and enhanced capabilities by integrating Lean and project management methodologies

With the help of the Holy Spirit, I create various projects (cartoons, books, stories) as part of the Celestial Program: Celestial School: Creation of cartoons with stories that encourage children and teenagers to develop their relationship with God and to affirm their identity and values in Jesus Christ daily (available on TikTok, Instagram, YouTube). Words that Uplift: Sharing Bible verses, revelations, and explanations inspired by the Holy Spirit (available on TikTok, Instagram, Facebook, YouTube). Books: Highlighting revelations received from the Holy Spirit for both adults and children (available for free on the Play Store by searching for "Olayemi KEHINDE"). Stories: Sharing stories inspired by the Holy Spirit to edify God's children (available on TikTok, Instagram, Facebook, YouTube). The goal of the Celestial Program is to create projects that speak about Jesus Christ to everyone through the revelations and explanations of the Holy Spirit (Spirit of God).

Context & Objectives: • Supported small businesses in various sectors (logistics, e-commerce, HR, training, IT) in implementing innovation strategies and digital tools •Aimed to enhance team performance and satisfaction through operational and digital solutions Actions: • Analyzed client challenges, identified root causes, and standardized processes • Solved complex problems using digital tools to streamline operations. For example, for an e-commerce SME, my guidance helped the company better understand and plan its digital transformation • Led performance review committees and introduced methodologies to track KPIs and guide strategic decisions. For example, in a logistics company, I organized weekly committees that identified inefficiencies, reduced delivery times, and increased end-customer satisfaction • Oversaw recruitment, team training, and monitored key indicators (resources, budgets, timelines) Results: • Achieved 90% client satisfaction. • Improved team performance by 80%. • Increased operational efficiency.

Context & Objectives: Developed a watch brand and optimized the e-commerce user experience. Strengthened logistics and operational processes to meet demand. Actions: Managed and optimized the e-commerce platform (PrestaShop) for better customer experience. Coordinated suppliers, sales, and marketing teams. Prioritized features using Agile methodology to meet user needs. Results: Boosted sales by 50% through UX and operational improvements. Reduced logistics timelines.

- Pilotage quotidien des opérations de transport sur l’ensemble du périmètre confié - Coordination des flux logistiques avec les prestataires externes et les équipes internes - Suivi de la performance transport : délais, qualité de service, indicateurs clés - Mise en œuvre opérationnelle de projets en phase finale (optimisation de process, digitalisation, etc.) - Gestion proactive des imprévus et amélioration continue des procédures

Context & Objectives: • Designed innovative solutions for a transport and logistics company. • Focused on optimizing processes to improve customer satisfaction and reduce delivery times. Actions: • Defined project scope, conducted solution brainstorming (e.g., evening and weekend deliveries), and executed implementation by setting up and managing the website with plugins for process standardization • Planned and coordinated resources to ensure proper project execution, creating a team availability tracking dashboard • Led steering committees and introduced methodologies that helped identify inefficiencies and resolve delivery issues •Managed OPEX and CAPEX budgets, analyzed budget variances, and implemented expense tracking, resulting in cost savings •Identified and mitigated operational risks by anticipating resource availability during high-demand periods, effectively preventing overload • Monitored key performance indicators (delivery rate, return rate, loss rate, customer satisfaction)

Managed stock requests and product deliveries.

Ensuring the development of a product: Air decontamination unit Targeting clients Phone prospecting Negotiating with clients