Olfa Zarrouk

- Consolidated bug management across CRM/ERP/LMS/TMS systems by investigating, reproducing, and documenting issues in Jira and Monday.com, ensuring efficient resolution. - Analyzed and interpreted user stories to develop comprehensive and effective test cases, ensuring coverage of functional requirements. - Designed and executed automated UI test suites with Cypress and API/load testing with Postman and k6, reducing manual regression effort by 40% and identifying backend performance bottlenecks early. - Automated workflows using Make.com and performed data validation through BI connections, streamlining processes and reducing manual effort.

Collaborated with senior developers on creating user-facing features using Vue/Vuex and TailwindCSS. Integrated server-side logic using Laravel, while adhering to project specifications and internal coding guidelines. Implemented end-to-end testing for the authentication flow ofthe Contractuo web platform, including Sign in/on, Password reset, and SSO, using Cypress and JavaScript.

Planned and executed the development of an EV Charging Station Management System (CSMS) using React Collected, defined and translated user requirements into project designs and implementation plans. Planned and engineered RESTful web services with Node.Js/ Express to manipulate dynamic datasets

Engineered a social media analytics platform with Laravel to measure key performance indicators (KPIs). Utilized JavaScript. to retrieve and compute YouTube API data, transforming it into insightful dashboard charts. Collaborated in database design and implemented Laravel cron jobs to automate data persistence.