Olha Yatsenko

* Supported deployments across a hybrid environment with 20,000+ endpoints and 1,500+ active users across North America * Delivered cloud migration of 300+ legacy and business-critical apps from MECM to Intune and AVD (multi-session & personal), optimizing performance and update cadence * Packaged and deployed critical applications (e.g. SAP, Autodesk, Oracle) using MSI, MSIX, and App-V * Automated Win32 packaging and validation workflows with custom PowerShell scripts * Managed hybrid deployments across MECM and Intune with available/required assignments * Handled change implementations, tested deployments, and tracked requests via ServiceNow * Coordinated UAT and business sign-offs to ensure smooth rollouts in regulated environments * Helped streamline application rollout and minimize deployment-related support incidents

Software Engineer & Application Packaging Specialist at Infopulse (now part of Tietoevry) * Delivered packaging solutions for 500+ enterprise applications across banking, finance, telecom, energy, oil & gas, industrial, and consulting sectors in Europe and North America. * Created and maintained MSI, MSIX, and App-V packages for a wide range of vendor-specific and complex business applications, adhering to strict corporate compliance standards. * Performed root cause analysis using error logs, implemented fixes, and repackaged applications to support continuous delivery and minimize user disruptions. * Managed requests, change tracking, and incident resolution through Jira, ensuring end-to-end visibility, timely delivery, and alignment with SLAs. * Developed PowerShell scripts to automate packaging workflows and validation processes, increasing productivity and reducing manual effort. * Conducted end-to-end functional testing of packages to validate stability, performance, and compatibility prior to deployment. * Collaborated with IT administrators and end-users to ensure tailored deployment for enterprise-scale environments and client-specific configurations.

Led the Department of Information Technologies, overseeing academic programs, IT infrastructure, and staff coordination. Managed the delivery of educational content in computer science and IT disciplines while ensuring alignment with national academic standards. Key contributions: * Supervised a team of educators and technical staff, fostering collaboration and innovation in curriculum design * Administered and maintained local IT infrastructure, including computer labs and internal systems * Supported students with academic guidance and practical IT skills development * Implemented internal tools and documentation standards to streamline department workflows * Promoted use of Microsoft Office 365, online learning platforms, and digital resource management

Delivered IT-related courses to medical students, focusing on applied computer science, digital literacy, and the use of technology in healthcare. Maintained lab infrastructure, supported students with hands-on training, and developed instructional materials.