Olivier Ferret

• Oversaw client portfolio engagement, building trust and sustaining long-term partnerships through proactive communication and reliable delivery. • Led and mentored analyst teams, developing both technical and functional expertise while fostering a culture of accountability and continuous learning. • Accelerated onboarding of new recruits, ensuring rapid skill acquisition and readiness to handle responsibilities in a fast-evolving environment. • Managed end-to-end consulting lifecycle, from presales and solution design to project execution and post-implementation support. • Developed and optimized operational processes, improving efficiency, quality, and team performance across all projects. • Bridged strategy and execution, translating company goals into actionable plans and measurable outcomes for the team. • Supported business development initiatives, contributing to proposals, solution scoping, and aligning service delivery with client needs.

• Promoted within 2 years of Bureau van Dijk’s integration into Moody’s, taking on expanded EMEA responsibilities. • Team lead & people manager: guided consultants, coached staff on new practices, and clarified career paths. • Drove transformation initiatives, embedding Moody’s strategies and best practices into local operations. • Managed relationships with external consultants to scale delivery capacity on key projects. • Oversaw consulting services for banking solutions & credit risk management across EMEA in coordination with London office and senior managers.

Business Analyst / Business Integrator (continue current role) Team Management • Hiring and training new employees to BA/BI and ensure best practices are followed on FACT projects • Project team supervision : review business and functional analysis, implementations follow up and delivery management • Macro-planning follow up and resource allocation to projects

• Review clients’ requirements and analyze integration solutions • Redact and submit to the client business analysis to describe how new functionalities will be integrated • Redact and submit to engineers functional analysis to present new functionalities to be developed • Design user interface web pages • Code customized functions (C#) • Data storage and data extraction (SQL)

- Review existing business process: . HR Management Data . Global Compensation & Benefits . Healthcare and Medical Plan . Global Recruitment . Global Offboarding . Payroll . Global Mobility (assignees/expats) - Update/produce HR/Payroll business controls documentation for future audits (process flow charts, desk procedures, separation of duties...) - Check alignement between practises and IBM norms and local reglementation

- Creation of financial reporting - Edition of a data base under Lotus Notes for the whole branch of CEGELEC Transport - Conception of Excel applications to automate the management of data edited by SAP

- Optimization of the training levy collection process - Conception of Excel application to analyze relationships with firm and provide relevant information

- Advise customers and sale argument - Display management - Best salesperson in the shop regarding the rate of sales realized with warranty extensions and insurances