Olivier Lacoste

– Actively working as an independent User Experience Designer, focusing on creating simple, clear, and human-centered user experiences across various projects and industries.

– Led the complete redesign of student and instructor spaces to improve understanding, communication, and fluidity of journeys. – Simplified lesson planning and tracking, fostering clear and reassuring relationships between parties. – Initiated the creation of a unified design system to harmonize components across student, instructor, and admin spaces. – Contributed to establishing a structured UX approach by defining research templates, success criteria, and test KPIs for key flows (booking, payment, tracking).

– Led product design for a fintech startup focused on sustainable investment. – Developed a UI Kit to resolve design inconsistencies and improve product coherence and efficiency. – Defined the company's tone of voice to standardize communication across all platforms. – Redesigned the 'matching' feature, incorporating user research and analysis to connect users with value-aligned investments.

– Improved user experience for Contact Center as a Service (CCaaS) solutions for major clients. – Created a comprehensive design system to enhance product accessibility and streamline team workflows. – Contributed to developing multiple product features, addressing new client requirements and business objectives.

– Designed layouts for project presentations and created logos for various projects. – Conducted UX work focusing on user flow management within buildings and corporate dining facilities.

– Designed flyers for company promotions and internal print projects. – Developed motion graphics for the company and its partners.

– Designed logos and developed visual identities.

– Created visuals for advertising campaigns and designed flyers.