Olivier Poinsot

Management of cross-functional projects and programmes (business transformation). Migration of the ‘Corners BHV’ business under significant technical constraints and tight deadlines (sale of BHV to SGM Family). Implementation of a new delivery service (‘Mondial Relay Lockers’). Preparation of a call for tenders for a PIM solution. Achievements: deliveries on time and within budget.

Project management for the implementation of the "Collective Retirement" platform as part of the company's transformation program Using the SAFe (Scaled Agile Framework) methodology 🔹 Strategic Management & Governance: Coordination of business and IT teams, risk management, facilitation of steering and strategic committees to ensure alignment with company objectives. 🔹 Performance & Delivery: Adherence to the 2024 budget (several M€) with the successful delivery of numerous IT and digital components, ensuring continuity and service improvement. 🔹 Optimization & Agility: Redefinition of the roadmap and tracking indicators for more efficient execution. Budget scenarios for 2025 and adjustment of team capacities (SAFe Train). 🔹 Performance Culture: Implementation of a KPI/OKR approach integrated into the SAFe framework, in collaboration with agile coaches, to effectively drive value creation and achieve strategic objectives. Leadership focused on digital transformation, agility, and operational performance. 🚀

Leading an innovative program on the theme of "automated pricing" as part of Decathlon's digital transformation at the European level. 🔹 Strategic Management & Global Alignment: Management of strategic decisions and coordination of stakeholders at the European level to ensure a coherent and effective transformation. 🔹 Acceleration of Digitalization: Supporting teams in redesigning business processes to integrate automated pricing and maximize operational impact. 🔹 Delivery & Business Impact: ✔️ Definition, implementation, and evolution of the strategic roadmap ✔️ Deployment of the first digital products facilitating "automated pricing" ✔️ Formalization of current and future processes in connection with other platforms 🔹 Measurable Results: 📈 Improvement of margin and revenue growth (impact of several tens of millions of euros) 📊 Optimization of price perception by customers, enhancing attractiveness and competitiveness A high value-added program, combining digital innovation, economic performance, and transformation of operational models. 🚀

Strategic Management & Governance: Management of the technical aspect of the transformation program (digital and marketplace, OMS, offer engine, product lifecycle and repositories - PIM, DAM, PLM, instore mobility and POS, etc.) from the study phase to completion. Governance, arbitration, prioritization and capacity management RFP and contractual negociation, agreement redaction Oversight of a multi-million euro budget (2023-2024), management of 10 project managers and business analysts, arbitration of key decisions, and establishment of robust governance to ensure alignment of IT deployments with business objectives.

IT system revamp project Alignment of business teams with each other and with the group's technology subsidiary on the objective Scoping and coordination of various services and external or internal stakeholders within the group (publishers, IT teams, business teams) Project management leading to the production of new (Back and Front) Project documentation (user stories, application and flow mappings, etc.)

Project manager « Customer financing » - Preparation and piloting of international RFP “Customer Financing Solutions” Strategy & Governance: Design and implementation of a rigorous selection framework, ensuring decision-making aligned with business and regulatory objectives. 🔹 Definition of selection criteria: Development of a precise specification including financial performance, user experience, and regulatory compliance. 🔹 Execution & Management: Deployment of an effective project governance, ensuring smooth coordination of stakeholders and a transparent and structured selection process. A key project to optimize customer financing solutions internationally and strengthen the competitiveness of the economic model. 🚀

Project manager «Customer insurances» - Preparation & piloting of RFP 🔹 Strategic Market Analysis: In-depth study of available offerings, benchmarking of solutions, and evaluation of industry trends to ensure optimal choice. 🔹 Definition of selection Criteria & Recommendations: Development of an evaluation framework aligned with the company's strategic needs, incorporating risk coverage, profitability, and customer experience. 🔹 Selection & Negotiation: Recommendation of the best solutions, conducting discussions with insurers, and optimizing contractual conditions to maximize added value. A key project aimed at strengthening the protection of electronic products while optimizing costs and service quality. 🚀

Project manager « Insurances » - Strategic definition, preparation & piloting of the RFI “Breakdown/Failure/Theft Insurance Solutions” Structuring & Analysis: Design and deployment of a Request for Information (RFI) to explore the best insurance solutions for Breakage/Malfunction/Theft in line with the company's strategic objectives. 🔹 Coordination & Governance: Facilitating exchanges between internal stakeholders (financial, legal, operational departments) and potential suppliers to ensure a clear understanding of needs and expectations. 🔹 Evaluation & Recommendations: Collecting and analyzing responses, synthesizing available options, and recommending the best approaches to maximize coverage and cost optimization, and ensure the most efficient tendering process (RFP).

Responsible for the full life-cycle of innovative projects (e.g.: distribution of personalised products through a "web to print" model). Vision & Strategy: Analysis of market trends and anticipation of evolving customer needs to define and deploy strategies adapted at the European level. 🔹 Management & Governance: ✔️ Strategic framing of innovation initiatives and preparation of files for executive committees (customized products, logistics services, range expansion, and new product categories, etc.) ✔️ Alignment of stakeholders and coordination of teams to ensure effective project implementation 🔹 Major Achievement: 🚀 Construction and deployment of the group's first cross-functional innovation project: launching an online customizable products offer, with a budget of approximately 1M€ over 24 months 🚀 Integration of digital solutions to improve customer experience and generate new revenue streams A structuring project combining product innovation, digitalization, and strategic transformation to strengthen the group's competitiveness in Europe. 🚀

Support for the questions of strategy, leadership, management and organization. 🔹 Strategic Support & Process Overhaul: ✔️ Definition and implementation of transformation plans to optimize operational efficiency ✔️ Modernization of business processes and deployment of quality approaches to ensure performance and compliance 🔹 Development & Launch of Activities: ✔️ Structuring and leading the launch of new offers (innovative high-tech products) to increase competitiveness ✔️ Implementation of organizational models adapted to the specific challenges of each company 🔹 Impact & Results: 🚀 Improvement of operational efficiency 🚀 Support for executive teams in making strategic decisions A key support to strengthen the competitiveness of these organizations in their respective sectors. 🚀

Marketing Manager “Loan insurance policies” (100,000 files per year, market leader) - 7 staff, multidisciplinary team. Strategy & Product Innovation: ✔️ Evolution of the range of mortgage insurance products in response to regulatory changes and market expectations ✔️ Launch of an online insurance offer, simplifying the customer experience and speeding up the subscription process 🔹 Marketing, communication and customer relationship: ✔️ Set-up of direct marketing cross-selling operations (HRM, individual pension) ✔️ Complex case management (customer claims management/compensation) ✔️ Media representation (radio, professional press) 🔹 Adaptation to Regulatory Requirements: ✔️ Monitoring and integration of current standards to ensure compliance of new offers (high-risk cases, AERAS convention, etc.) ✔️ Collaboration with legal and business stakeholders, as well as distributing brokers to secure the launch 🔹 Impact & Results: 🚀 Improvement in accessibility and transparency for customers 🚀 Strengthening competitiveness and the digital offering in the insurance market A structuring project combining innovation, digitalization, and regulatory excellence to invigorate the mortgage insurance sector. 🚀

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