Oluwakomiyo Ogundijo

Skills: Operations Management · Laboratory Equipment · Customer Service Representatives

Laboratory Technician Job Roles

NYSC PPA •Greet and assist patients and visitors daily, ensuring a welcoming and professional front desk experience. •Manage patient registration, check-ins, and update electronic health records accurately using hospital management software. •Schedule and confirm patient appointments, follow-ups, and specialist referrals. •Answer multi-line telephone system, directing calls to appropriate departments and taking detailed messages. •Process admission and discharge paperwork efficiently, maintaining confidentiality at all times. •Coordinate with doctors, nurses, and administrative teams to streamline patient flow and service delivery. •Handle billing and payment collection for outpatient services, issuing receipts and reconciling daily reports. •Maintain a tidy and organized reception area, ensuring compliance with hospital safety and hygiene standards.