Omar CHARAFEDDINE

– Led high-impact strategy, operating model and digital transformation engagements for major public institutions and leading private-sector organizations, with a focus on governance redesign, enterprise transformation roadmaps and execution steering. – Supratours Travel – Directed the development of the enterprise IT master plan and multi-year digital roadmap, aligning technology, governance and transformation priorities with business strategy. – OCP SPS – Led the structuring of the SBU process architecture at scale and identified priority digitalization levers to strengthen operational performance and transformation readiness. – Electroplanet – Advised on the strategic design of a marketplace model, from digital diagnostic and target model definition to operating processes and pilot deployment. – OCP – Designed the target operating model of the Digital Office, including governance, transformation priorities, management scorecards and agile/product-oriented ways of working. – OCP – Directed a major Agritech transformation program, overseeing a portfolio of digital solutions supporting local farming development and innovation adoption. – OCP – Led the strategic steering of a digital transformation roadmap comprising 200+ initiatives across business and corporate functions, with a focus on prioritization, execution discipline and value realization. – Ministry of the Interior – Led the redesign and operationalization of the DGCT strategic planning framework, integrating portfolio management, governance mechanisms and digital steering tools. – Ministry of Higher Education – Led the definition of a new target organization and governance model, including structural redesign, decision rights, performance steering and supporting processes. – Ministry of Higher Education – Defined the operating model of the central IT function, covering governance, service delivery model, management KPIs and transformation enablers. – Ministry of Youth, Culture and Communication – Directed the redesign of the ministry's target organization, governance framework and core processes to strengthen effectiveness and institutional coherence.

– Advised the Minister on the design and execution of priority national transformation agendas, including the ESRI Pact, the digital transformation of universities, and the structuring of internationally funded reform programs.

– Led strategy and transformation assignments for major public and para-public institutions, with emphasis on sector structuring, data-driven decision support and socio-economic development models. – ONCF – Directed the design of the railway observatory model, from strategic framing and benchmarking to target data architecture, operating processes and institutional setup. – FOCP – Developed the strategic framework for youth employability in OCP regions, including diagnostic work, option assessment, target scenarios and pilot initiatives.

– Delivered transformation and performance improvement engagements across industrial and utility environments, combining operational steering, process redesign and business-led technology enablement. – Alstom – Led the implementation of a supply chain performance dashboarding solution to enhance operational visibility and management effectiveness. – ERDF – Supported the redesign of IT-enabled business processes for the customer connection portal, improving service efficiency and process performance.

– Advised global organizations on analytics, performance management and IT effectiveness, supporting business-critical transformation and decision-making capabilities. – Chanel – Supported the deployment of a manufacturing business intelligence solution serving industrial performance management across production entities. – LVMH – Assessed the information systems landscape and recommended performance improvements for critical ETL flows. – Stallergenes – Supported business intelligence and performance management initiatives through senior AMOA advisory.