Ons Mechti

* Work directly with project stakeholders to extract business requirements. * Handle customer inquiries and complaints professionally. * Interchange between IT, functional consultants, and business contacts to manage project lifecycle and handle cross-module issues. * Had significant customer relations experience * Analyze and document customer business needs. * Provide training/mentoring to peers and clients as needed. * Ensure business requirements are met and approved. * Provide assistance and guidance to solve technical issues. * Conducted workshops and interviews to gather business requirements

Project: Team Performance Measurement Model in E-Recruitment Software Development * Create a detailed business analysis, problems, and potential solutions * Apply SCRUM methodology in managing the project * Establish a strategy to improve decision-making in management * Identify and prioritize functional and non-functional requirements * Analyze data to support decision-making in the follow-up and scheduling of the project