Othman Hachimi

Imerys is listed on the Euronext Paris stock exchange under the ticker symbol NK User number: ~14000 IT users on 220 sites worldwide More than 50 countries Project number around the world (functional / technical): 20 projects per year, including 2 major. EMEA-APAC-LATAM-AMER-MENA. • Lead end-to-end delivery of IT projects within HR, Legal, Communication and IT Service Management domains, ensuring scope, schedule and budget adherence. • Drive project initiation and planning activities including scope definition, risk assessment, resource planning and budget tracking. • Lead RFI/RFP processes, vendor evaluation and selection, and support contract negotiation in partnership with procurement and legal teams. • Oversee User Acceptance Testing, manage go-live readiness and ensure smooth transition to operational support. • Lead system integrations with ERPs using SAP middleware solutions. • Assume full lifecycle ownership of key business applications as Application Owner. • Define and maintain the 3-5 year strategic roadmap aligned with business objectives. • Manage application budget including licenses, maintenance, support and enhancements. • Act as primary escalation point for major incidents and ensure SLA compliance. • Govern release management, change control processes and backlog prioritization. • Ensure compliance with internal security policies and coordinate audits, vulnerability assessments and disaster recovery testing. • Manage vendor relationships and drive performance in line with service level agreements.

L'Oréal HQ (CES Clichy) • Managed a global portfolio of HR applications supporting worldwide operations • Acted as Application Owner, ensuring availability, performance, and compliance • Led application lifecycle management (ALM) and governance processes • Coordinated global integrations and API onboarding (Postman, SAP SuccessFactors) • Improved CMDB data quality and ServiceNow governance • Automated reporting processes using VBA macros • Trained and supported international support teams (TPAM model) • Contributed to payroll systems stability and optimization

Technical support outsourcing - SFR project. Solving internet outages and telecommunications network problems using technical tools and software (FAST, CERBERE, DIAG, SIGMA, etc.)

Verification and entry of invoices on SAGE

Management of the database (Processing and encoding) of application files for a recruitment operation for journalists at SNRT.