Ouahid TRIKI
Telecom & Transformation — PMO, Engineering & International Execution | Operators • Vendors • Industrials (EU | MENA | Africa)
8 recommandations
Salaire / Taux journalier
8 personnes recommandent
Rabat, Maroc
Freelance
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Recommandé par
Suzanne Debaille
SEE
SEE Strategic Committee member / REE Redaction committee Manager
A recommandé le 05 novembre 2015
Et 5 autres personnes
À propos
Introduction
I advise telecom operators, vendors and industrial organisations on how to structure, govern and execute complex transformation programmes across Europe, the Middle East and Africa. My work focuses on three pillars: • Governance — clarity, decision-making, alignment and risk control • Delivery — programme execution, PMO, vendor coordination and reporting • Capability Building — competence centres, engineering capacity and leadership coaching I combine 35+ years of telecom & transformation experience with multicultural execution and a coaching-driven leadership approach. I have led and structured teams of 1,000+ engineers and consultants across FTTH, 5G, Cybersecurity, NOC/SOC, cloud and infrastructure programmes, in both high-complexity and high-criticality environments. Who I work with: • Telecom Operators • Vendors & OEMs • Industrial Programmes • CIO/CTO/COO offices What I create: • reduced delivery risk • improved governance & visibility • accelerated execution • organisational alignment • capability ramp-up Open to: Advisory, Programme Leadership and Capability-Building engagements.
Expérience de travail
Founder — Advisory, PMO & International Execution
ATHENA METIS STRATEGY
mai 2025 - Présent
1 an 6 mois
rabat metropolitan area
Advisory & execution support for telecom operators, vendors and industrial programmes across Europe, MENA and Africa. Work focus • Governance and PMO for transformation programmes • Delivery & execution for telecom deployments (FTTH, 5G, Core, NOC) • Competence center build-up & capability scaling • Leadership & coaching for engineering and delivery teams Value delivered • reduced delivery risk • improved execution visibility • faster alignment across stakeholders • stronger capabilities & autonomy
Director — Telecom Competence Center (Engineering & Vendor Delivery)
SEGULA Technologies
févr. 2025 - Présent
1 an 9 mois
Casablanca Metropolitan Area
Structured and led the creation of a Telecom Competence Center to support vendors and operators through engineering, QA, back-office and delivery execution services. Work scope • vendor delivery support (radio, FTTH, core, backbone) • back-office & acceptance workflows • PMO / reporting / governance for delivery • quality assurance & documentation • capability building & training modules Value creation • reduced vendor/operator friction • improved acceptance cycle times • more predictable delivery • scalable nearshore capabilities Markets served Europe | MENA | Africa
Senior Advisor — Digital Resilience & Infrastructure Governance
INEOS
juin 2025 - déc. 2025
7 mois
Casablanca Metropolitan Area
Work scope • PMO & governance for infrastructure programmes • risk management & operational continuity • cybersecurity alignment (policies, SOC, standards) • cloud & infrastructure modernization • performance reporting & executive steering Value delivered • improved resilience & operational visibility • reduced infrastructure risk exposure • alignment between CIO, operations & business units • structured decision-making at executive level
Senior Advisor — Telecom Programmes & Vendor Delivery
janv. 2025 - mars 2025
3 mois
Rabat Metropolitan Area
Advisory & execution support for telecom deployment programmes with operators and vendors. Work scope • FTTH rollout coordination • Vendor delivery alignment • Acceptance workflow • Reporting & PMO support Value delivered • reduced field-to-backoffice friction • improved acceptance cycle time • better visibility for steering & decision-making • enhanced collaboration vendor/operator
ALTEN MAROC
sept. 2018 - juil. 2024
5 ans 11 mois
Fès, Maroc
Programme & Capability Director — Telecom & Engineering Delivery
sept. 2018 - juil. 2024
5 ans 11 mois
Fès, Maroc
Led programme delivery and capability development for multi-vendor telecom infrastructure (FTTH, 4G/5G, Core, NOC) across operators and vendors, scaling engineering teams and structuring performance governance. Work scope • infrastructure delivery leadership • capability & staffing for engineering teams • performance & acceptance governance • vendor/operator alignment • PMO & reporting for delivery visibility Impact • 1,000+ engineers deployed across multi-technology telecom programmes • improved time-to-staff & operational performance • structured competence development framework • reduced vendor/operator friction through governance & reporting Technologies FTTH • 4G/5G RAN • Core • NOC • Transmission
Director — Networking & Customer Services Factory Delivery
avr. 2021 - juil. 2023
2 ans 4 mois
Fès, Maroc
Led multi-vendor delivery for Customer Services Factory, scaling engineering teams and aligning vendor/operator interfaces for FTTH, access, and NOC environments. Scope: vendor alignment, competence ramp-up, SLA governance, reporting & delivery visibility. Impact: reduced resolution time, improved delivery throughput, and structured competence frameworks.
Director — Delivery & Support (Telecom & Networks)
janv. 2020 - mai 2021
1 an 5 mois
Fès, Maroc
Managed end-to-end delivery & support for telecom network programmes (FTTH, 4G/5G RAN, Core, NOC) with structured support functions and reporting. Scope: delivery operations, level 2/3 support, vendor/operator alignment, acceptance governance. Impact: improved time-to-resolution, enhanced incident coordination, reduced vendor friction.
Competence & Engineering Manager — Telecom & Networks
janv. 2019 - déc. 2019
1 an
Fès, Maroc
Built telecom engineering capabilities for network programmes, defining skill matrices, staffing plans, and engineering delivery mechanisms across vendors & operators. Scope: competence development, staffing, training, performance & quality tracking. Impact: accelerated onboarding and reduced engineering inefficiencies.
Go Maghreb Services
sept. 2016 - oct. 2018
2 ans 2 mois
Rabat Prefecture, Morocco
Directeur général
févr. 2017 - oct. 2018
1 an 9 mois
Rabat Prefecture, Morocco
Director of Business Development
sept. 2016 - janv. 2017
5 mois
Rabat, Maroc
RS Telecom Consulting
avr. 2014 - août 2016
2 ans 5 mois
Rabat, Maroc
Development Director
juil. 2015 - août 2016
1 an 2 mois
Rabat, Maroc
Owner and manager
avr. 2014 - juil. 2015
1 an 4 mois
Rabat, Maroc
Managed services & Outsourcing process organisation Training
inwi
févr. 2007 - mai 2014
7 ans 4 mois
Casablanca, Maroc
Network Operations Center Manager
déc. 2012 - mai 2014
1 an 6 mois
Casablanca, Maroc
- Manager les Ressources, Animer les Equipes, Développer les compétences. 50% des superviseurs du NOC passent aux équipes Support en moins de 2 ans. - Organise et pilote la supervision et la maintenance du réseau et des services - atteintes des SLA à 99.9999% , disponibilité du réseau à 99.99% - Organize and pilot the supervision of the network infrastructures and services SLA for incidents resolution 99.9999%; network availability 99.99% - Manage the Resources and sub-contractors, develop skills 50 % of the supervisors of the NOC become supports in the operations within 2 years
Manager Core Voice et VoIP
juil. 2010 - déc. 2012
2 ans 6 mois
Casablanca, Maroc
- Piloter l’exploitation, l’administration et la maintenance des réseaux et plateformes core afin de garantir leur disponibilité, Mise en place d’un contrat de Managed Services avec Hw pour la gestion du réseau étendu aujourd’hui à l’ensemble du réseau. - Pilot the operation, administration and maintenance of networks and platforms core to guarantee their availability. Implementation of a Managed Services contract with Huawei for the management of the core network, widened today to whole network.
Manager Pilotage Projets et Process
juin 2009 - juil. 2010
1 an 2 mois
Casablanca, Maroc
- Piloter l’exécution des projets transverses, définir et établir le reporting de la direction, consolider les différentes activités, formaliser et enrichir le processus de la direction. Mise en place de l’organisation de la direction. Implémentation de processus changement - Pilot the execution of the cross-functional projects, strengthen the various activities and make the reporting, formalize and enrich the process of the management. Implementation of the direction’s organization. Implementation of process change
Operation manager
févr. 2007 - mai 2009
2 ans 4 mois
Casablanca, Maroc
- Maintenir en état opérationnel le réseau de l’opérateur, organiser et mettre en place l'exploitation maintenance du réseau, recruter et former le staff, reporting, suivi des KPI Lancement de l’opérateur wana avec un réseau CDMA expérimental. Gestion d’un upgrade majeur par jour pendant les 6 premiers mois. Gestion des projets de déploiements accès et core. - Maintain in operational and good condition the operator’s network, organize and set up the exploitation maintenance of the network, recruit and form the staff, the reporting followed by the KPI Launch of the operator (wana) with a experimental CDMA network Management of a major upgrade a day during the first 6 months. Management of deployments access and core projects
Alcatel-Lucent
nov. 1990 - janv. 2007
16 ans 3 mois
Casablanca, Maroc
Network Operations Manager
sept. 2006 - janv. 2007
5 mois
Casablanca, Maroc
- Construire, organiser et manager le NOC pour le compte de wana corporate • Team management shift 7j/7 24h/24 (24 personnes) • assurer le recrutement de l’équipe : Embauche de 30 personnes en 2 mois • Plan de formation de l’équipe : équipe NOC opérationnelle pour le lancement après 2 mois de training - Build, organize and manage the Network Operation Center - Team management shift 7j / 7 24 hours a day (24 people) - Insure the recruitment of the team - Training plan of the team
Deputy Operations Director
janv. 2005 - août 2006
1 an 8 mois
Rabat, Maroc
- Gestion et réalisation des contrats. Contrat de transmissions pour Méditel et Maroc Telecom - Elaboration et suivi des budgets et des bilans d'affaires. - Responsable du centre de service international. 30 experts télécoms à travers le monde - Management and realization of contracts. Elaboration and follow-up of the budgets and business balance business assessments. Responsible for the international center department. Staff and subcontractors’ management.
Program Manager
juin 1998 - déc. 2004
6 ans 7 mois
Casablanca, Maroc
- Gestion de projets pour le compte de la division Busines& services. Gestion de plus de 10 projets grands comptes en parallèle. - Responsable de la planification, de la satisfaction clientèle et du respect des marges commerciales. Élaboration et tenue des bilans d’affaires marge supérieur à 30%. - Project management. Responsible for the planning, for the customer satisfaction (B2B) and for the respect of commercial margins. Coordination between the commercial, the purchases, the installations and the subcontractors. Follow-up of the realizations. Elaboration of the profits and loss
Training Manager
juin 1996 - mai 1998
2 ans
Rabat, Maroc
- Organisation et diffusion de formations sur les systèmes de commutation temporelles installés par Alcatel pour clients internes et externes. - Transfert de compétences. Organisation du centre de formation maroc - Organization of trainings on the systems of switching temporal installed by Alcatel for internal and external customers.
Maintenance Manager
juil. 1992 - mai 1998
5 ans 11 mois
Rabat, Maroc
- Traitement des problèmes des clients, technico-commercial dans le domaine de l’après-vente, - Gestion des contrats d’exploitation maintenance, assistance technique formations réparations - Operators problems Treatment, assistance to the control of products by users, commercial for after sales service, management of maintenance contract, organization and followed the hot line center, management of repair Center...
Technical Support
juin 1991 - juil. 1992
1 an 2 mois
Rabat, Maroc
Élaboration des offres techniques au sein de la direction commerciale. Ingénieur avant-vente. Elaboration of the technical offers within the sales management. Presale sales Engineer
Technical Manager
nov. 1990 - mai 1991
7 mois
Rabat, Maroc
Management des équipes chantiers, Gestion de la réalisation des chantiers dans le respect des contrats et des bilans d’affaire. Gestion des problèmes techniques Management of team, Management of the realization of installations in the respect of contracts and profits and loss of business. Management of the technical problems
Formation
Lycée Descartes
baccalauréat mathématiques, Mathématiques et informatique
Institut de coaching maroc
Master’s Degree, Accompagnement des indivudus et des organisations
Résultat : COACH DES ORGANISATIONS
Cultiver les savoirs, semer les compétences pour que vous récoltiez les fruits de vos efforts… l’Institut de Coaching dispense un enseignement initial au métier de coach professionnel des individus, des équipes et des organisations. L’Institut de Coaching propose un cycle de formation au métier de coach de haut niveau. Il inclut, au delà des contenus, un indispensable développement personnel, basé sur des cadres de référence reconnus, très actuels et sans cesse renouvelés : Human Element et la Process Communication.
lycee gay lussac limoges
Associate’s Degree, Theoretical and Mathematical Physics
ENSEIRB-MATMECA
Ingenieur, Electronique
ENSEIRB-MATMECA
ingénieur, électronique & informatique
Licences et certifications
ITIL V3 2011 FONDATION
Délivré le : juil. 2016
PRINCE2® Foundation Certificate in Project Management
Délivré le : avr. 2016