Ounayssa Ayadi
Technical Support Engineer | Cloud & Networking
Salary / Daily rate
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Technical Support Engineer with 2+ years specializing in cloud infrastructure, cybersecurity, and clinical trial systems. Expert in Azure services, network troubleshooting, and GDPR/HIPAA compliance for pharmaceutical clients including Sanofi and Eli Lilly. Ready to deliver secure, scalable technical solutions for your business needs.
Work experience
Technical Support Engineer
Stefanini EMEA
Aug 2024 - Present
2 years 3 months
Casablanca Metropolitan Area
Technical Support and Management for Clinical Trials Assigned to @Eli Lilly @Sanofi @Aicure @P1vital @ Banook @Icon @Janssen @SnapIoT Database and Web Application Connectivity • Connectivity Troubleshooting • Resolving connectivity issues related to databases and web applications used in clinical trials. Cybersecurity Measures and Compliance • Cybersecurity and Compliance of Clinical Trials • Cybersecurity awareness and threat mitigation. • Security guidelines and compliances GDPR / HIPAA • SIEM management /Microsoft sentinel Clinical Trial Data Management • Clinical Trial Data Management • DataBase Management Banook / Sanofi / P1vital Technical and Cloud Infrastructure Support • Technical and Cloud Support • B2B support on clinical technologies and networks. • Azure Cloud support • Cloud & Infrastructure • Azure Cloud Services (VM, RBAC, PIM) • Azure User Management & Access Control • Microsoft Entra ID • Backup & Recovery Tools & Platforms • PowerShell / Linux Command Line JIRA / SNOW (ServiceNow) MYSQL Power BI Vmware / oracle VM
Foundever
Sep 2022 - Aug 2024
2 years
Fes, Morocco
Help Desk Technician
Apr 2023 - Aug 2024
1 year 5 months
Fes, Morocco
* Network Incident Management * Networking and Protocols * VLAN Setup and Subnetting * VoIP/SIP troubleshooting and Maintenance * Wireshark * Network Incident Management
Sales Agent
Sep 2022 - May 2023
9 months
Fes, Morocco
Sales agent on behalf of the satellite radio SiriusXM
Data Analyst
National Center for Scientific and Technical Research
Feb 2022 - Jul 2022
6 months
Rabat, Morocco
STUDY OF ENZYMATIC ACTIVITIES AND MOLECULAR IDENTIFICATION OF SOME STRAINS OF BACILLUS EXTREMOTOLERANS ISOLATED FROM EXTREME ECOSYSTEMES IN MOROCCO
Education
FIEP
Master's degree
2023 - Present
3 years 2 months
Faculty of Sciences and Technologies, Hassan II university- Casablanca
Master
2020 - 2022
1 year 8 months