palash joshi
Ecommerce Analyst
Salary / Daily rate
Mumbai, Maharashtra, India
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Data Science graduate with hands-on e-commerce analytics experience and expertise in Python, SQL, and machine learning. Specialized in statistical analysis, predictive modeling, and data visualization using Tableau/Power BI. Ready to transform your data into actionable insights for business growth.
Work experience
Front Waiter
Evolve Hospitality
Oct 2023 - Dec 2024
1 year 3 months
London, UK
Skills: Waiting Tables · Customer Service · Communication
Ecommerce Analyst
Lumina Datamatics
May 2023 - Mar 2024
11 months
Mumbai, Maharashtra, India
Skills: Statistical Data Analysis · E-commerce Optimization
Ecommerce Analyst
Lumina Datamatics
Jun 2022 - Mar 2023
10 months
Mumbai, Maharashtra, India
• Handling the shipping process of the e-commerce website "1st dibs". • Determine best carrier and method for particular shipments, obtaining quotes and register shipments with carriers. • Generating labels, E-way bill, Bill of Lading and other required shipping documents. • Coordinating with logistics companies for organising dispatch and pickup of orders. •Monitoring all orders in order management tool and identifying the orders that need escalations. •Obtaining accurate tracking updates, then surfing them to clients, sellers and internal support. •Assist with in transit, pending , and exception shipments. •Deal with return shipments, damaged or in dispute orders. • Keep all the stakeholder in loop through our CRM tool (Salesforce) and keep our order management tool updated.
Education
Brunel University of London
Master of Science - MSc
2023 - 2024
1 year 1 month
Atharva College of Engineering
Bachelor's degree
2018 - 2022
4 years 1 month
MJ Junior College of Science
Higher Secondary School
2016 - 2018
2 years
St. Francis D'Assisi High School - Mumbai
Secondary School Certificate