Patty Gitau

- Conducted installation and configuration of medical devices, ensuring adherence to standards. - Implemented preventive maintenance, resulting in a reduction of equipment downtime. - Troubleshot and resolved issues, enhancing reliability of diagnostic machines. - Provided timely technical support, fostering client satisfaction. - Maintained records for regulatory compliance. Volunteer | Mount Kenya University January - May 2023 - Executed proactive maintenance, enhancing operational efficiency. - Troubleshooted laundry and bakery equipment. - Provided electrical troubleshooting support. Attachment | Meru Teaching and Referral Hospital May - August 2022 - Assisted in installation of medical devices, ensuring compliance with standards. - Contributed to maintenance efforts, improving equipment reliability. - Supported upkeep of medical plants. - Provided training on equipment management.

• Curated personalized travel itineraries for clients, ensuring seamless and memorable travel experiences. • Conducted market research to identify affordable yet high-quality travel options, aligning with client preferences and budgets. • Managed client relationships by providing 24/7 support and resolving issues promptly, maintaining a 95% satisfaction rate. • Negotiated partnerships with hotels, airlines, and tour companies to secure competitive rates and exclusive packages. • Utilized digital tools for itinerary planning, booking management, and client communication, ensuring efficiency and accuracy.

• Conducted targeted LinkedIn outreach to senior executives and decision-makers, driving engagement and nurturing relationships to expand business opportunities. • Scheduled strategic meetings using online tools such as Calendly, successfully securing 1–3 high-value appointments weekly. • Managed a steady pipeline of qualified leads, focusing on businesses with diverse growth potentials, aligning with organizational goals. • Engaged in follow-ups and strategic conversations to optimize conversion rates and maintain active connections with prospects.