Paul Ndagijimana

As a Scrum Master for the Data Squad and IT Finance in the Domain Risk & Finance, I was the key reference for all projects follow-up of my teams and the warrant of the agile framework as the Scrum methodology. • Guided the Project Team, business lines, and stakeholders through the Community of Good Practices, ensuring effective interactions and proper use of innovation methods. • Led the Data Squad and IT Finance teams in Domain Risk & Finance, overseeing project follow-up and enforcing Agile frameworks such as Scrum and Design Thinking. • Implemented a deployment strategy and roadmap, using Product Increment Planning to boost efficiency and timely solution delivery. • Improved team understanding and use of innovation methodologies like design thinking, innovation lab and design thinking, enhancing project outcomes during transformation. • Supported data migration from old back offices to new systems, ensuring quality and integrity post-decommissioning.

As a Scrum master for the Custody Squad in the Domain Financial Insurance, I had to work in a complex and huge environment where we had a lot of internal dependencies with other squads in the domain and with external providers like other banks or entities impacted by our projects. • Cultivated an Innovation Culture: Advocated for Agile methodologies to stakeholders and management, promoting a culture of innovation and continuous learning. • Elevated Team Performance: Provided coaching and mentorship to project teams, supporting self-organization and addressing obstacles to effectiveness. Managed complex internal dependencies and external collaborations, including partnerships with other banks and entities, resulting in performance improvements. • Enhanced Efficiency through Interactive Workshops: Conducted business games and workshops, improving team efficiency and embedding an innovative culture through Design Thinking methodologies. • Steered Major Projects: Collaborated with top management to guide teams in executing multiple major projects concurrently using innovation methodologies, ensuring alignment with legacy projects. • Developed Strategic Roadmaps: Created and implemented deployment strategies and roadmaps, utilizing innovation methodologies to enhance project efficiency and ensure timely delivery. • Facilitated Agile Practices: Led Scrum ceremonies (Daily Stand-up, Sprint Review, Sprint Planning, Retrospective) and other meetings, ensuring adherence to Agile practices and addressing impediments. • Innovation and Agile Practices Ambassador: Acted as a representative for Innovation and Agile practices within the company, providing regular updates on the deployment of Scrum methodology across projects.

As a Scrum master and Project Manager for the Decommissioning CDWH Scrum Team, I leaded my team for the decommissioning of the oud Data Server CDWH to the new one called “Hannibal”. We started with the structure investigation, then we proceed to the gap’s analysis part in order to see if we miss some data, need to create new ones or have to edit the existing data in the new server. • Guided and supported teams in applying agile methodology necessary for launching innovative POCs and prototypes like the Decommissioning from the old Data Server CDWH to the new server ensuring seamless data migration and system integration. • Optimized Innovation Management and Strategic Planning by defining an optimal organizational model and developing a detailed roadmap with precise timelines for activities and projects to structure an approach facilitated effective and proactive innovation management and driving strategic initiatives forward. • Supported the innovation in the Art DATA & Services domain, by promoting agile methodologies and fostering a culture of innovation and continuous improvement. • Organized and supervised workshops sessions, aligning team efforts with strategic goals and ensuring successful release management. • Implemented and supported the framework for the Innovation Lab: Spearheaded the creation of a comprehensive framework for the Innovation Lab, encompassing governance structures, service offerings, processes, and activation criteria to provide a solid foundation for fostering innovation and driving impactful activities. • Identified and implemented solutions to improve the Agile transformation process, reducing impediments and enhancing overall team performance. • Developed and proposed a complete roadmap with dates and increments for the deployment of the solution and progressive migration, ensuring a structured and efficient transition.

In almost two years, I leaded my team to release 28 major cross domain projects to improve My Enterprise Proximus pages for B to B, in the Digital Factory department. We improved and lauched new features for the Mobile Number Management plateforms in order to increase the customers experiences of the mobile fleet managers  Enhanced Innovation Transformation: Improved Agile transformation by mitigating risks and increasing adoption of Agile methodologies.  Established Innovation Practices: Implemented Agile ceremonies, Design Thinking, and artifacts across teams to foster innovation and continuous improvement.  Innovation Coach for Cross-Domain Projects: Mentored the IT frontend team (EMOB/EFIX), released 28 projects in two years, improved B2B pages for My Enterprise Proximus, and launched new features for Mobile Number Management platforms.  Facilitated & Coordinated Key Meetings: Organized Agile ceremonies to enhance team collaboration, cross-functional communication, and project efficiency.  Innovation Methodology Ambassador: Promoted Agile SAFe and Design Thinking methodologies within the DIFA domain through participation in Communities of Practice (COPs).  Organized Product Increment Planning: Assisted management in strategic and operational objectives, supervising releases for better planning accuracy.  Reported to Management: Provided actionable initiatives to support strategic decision-making.

Scrum Master for 3 entities: Portfolio & Reporting / MIFID / Insurance. In addition of my function as Scrum master, I had the responsabilities to train my team members on the agile way of working. The methodology was new in the company and we needed to improve our scrum maturity. Set up and facilitate the Scrum ceremonies (Daily Stand-up, Sprint Review, Sprint Planning, Retrospective) and other meetings like BRP & LBRP. * Schedule and follow the key steps of the methodology * Guarantee a smooth use of the Scrum methodology and help the Project Team face any obstacles * Provide assistance or support to the Product Owner concerning the Product Backlog * Assist and support the team in the delivery of the Definition of Done (DoD), Sprint Backlog, etc. * Track team capacity and velocity metrics for planning and progress purposes Project methodology and Coaching * Coach and challenge the Project Team * Help the Project Team face any difficulties and promote its gradual self-organization * Remove barriers to team effectiveness and protect the team from outside distractions * Ambassador of agile methods within the company * Provide to his/her superiors a reporting on the proper deployment of the Scrum methodology within projects * Risk & issue management

• Optimization of Innovative Processes: Developed and implemented innovative strategies to improve operational processes, significantly increasing efficiency and reducing costs. • Training and Mentorship: Trained and mentored teams on agile methodologies and best practices in innovation, enhancing their ability to generate and effectively implement innovative ideas. • Management of Innovative Projects: Led large-scale innovation projects from conception to completion, ensuring adherence to deadlines and budgets while achieving the company's strategic objectives. • Promotion of Innovation Culture: Promoted a culture of innovation within the Life Department - B2B by organizing workshops, brainstorming sessions, and knowledge-sharing events. • Continuous Analysis and Improvement: Utilized analytical tools to evaluate the performance of innovation initiatives and proposed continuous improvements, thereby increasing the value added by projects to the company.

Business consultant Employee Benefits chez AXA Assurance. Département: Business Unit Life et Operations Life Corporate.  Analyse du portefeuille client (grande et moyenne entreprise)  Gestion de dossiers (GD)  Automatisation base de données (mainframe IMS)

TEAM LEADER : gestion d’une équipe de conseillers commerciaux.  Suivi, scoop, managing,… ASSISTANT GERANT :  Gestion du stock et de l'inventaire  Organisation journalière du magasin

CONSEILLER FINANCIER  Analyse et prise de décision des demandes de financements  Gestion de crédits, acceptation ou refus pour des crédits <20.000 euros

REPRÉSENTANT COMMERCIAL  Vendeur  Promotion des nouveaux produits  Formateur