Paul Peters

Senior Program Manager | Financial Services

Salary / Daily rate

London, UK

Freelance, open to permanent contract

Skills

Product StrategyProject Management (PMO)

Languages

English (Native)FrenchSpanish

About me

Intro

Financial Services Programme Manager with 25+ years leading strategic transformations across global banks. Delivered GDPR compliance for 400+ applications, managed Tier 1 bank HR transformations, and expanded business operations by 60%. Expert in regulatory projects, digital transformation, and stakeholder management for complex financial initiatives.

Links

Work experience

Manager, Major Programmes Financial Services

Deloitte

Sep 2022 - Dec 2024

2 years 4 months

London, UK

• Led strategic workstreams within Major Programmes for Financial Services consultancy, managing stakeholders and driving impact in global projects. • Developed internal knowledge programs for Programme Strategy, Delivery, Transition, Assurance Management, and Human Capital by sharing experience and providing training for internal teams. • Managed Global HR Transformations in Tier 1 bank, turning around planning of 10 workstreams with MS Project and conducting weekly plan walkthroughs with stream leads to show critical path.

Managing Director

SideQuest Meta LTD

Jan 2021 - Jul 2022

1 year 7 months

London, UK

• Developed brand building strategies and store promotions to enhance the gaming community through educational initiatives and tournaments. • Implemented a community approach with gamers and social network associates to grow the eSports sector. • Supported company and brand relaunch in social media and physical stores, organizing successful tournament events.

Managing Director

PKWG LTD.

Nov 2020 - Jul 2022

1 year 9 months

On-site

• Directed HR, Operations, Marketing, and Finance teams at PKWG LTD., overseeing business process redesign and data analysis to drive efficiency and increase turnover. • Led reputation risk assessments and logistics operations to support business diversification and close control of P&L, expanded the number of outlets by 60% in 2020/2021.

Senior Project Program Manager

UniCredit Services

Mar 2002 - Dec 2020

18 years 10 months

London, UK

As a Senior Project Program Manager at UniCredit Services, I spearheaded strategic and regulatory projects for 10 European banks, ensuring seamless design to deployment processes. I managed GDPR compliance for 400 applications across multiple banks, guaranteeing regulatory adherence and data protection. Additionally, I streamlined 80 merged payment applications during a bank merger in Poland, optimizing operational efficiency and reducing costs significantly.

Head Of Information Technology Department

Alpha Bank London

Jun 1998 - Dec 2001

3 years 7 months

London, UK

• Led IT strategy planning and managed major BPR, SWIFT, BACS projects for back office settlements and middle office risk analysis. • Implemented online banking, data warehouse customer profiling, and enhancements to Private banking processes. • Upgraded entire IT infrastructure landscape within bank and branches.

Professional Services Consultant | Team Leader | Client Support

Financial Objects Limited (IBIS)

Mar 1993 - Jul 1998

5 years 5 months

London, England Metropolitan Area · On-site

I managed 25 team members providing business consultancy to a portfolio of clients in UK and internationally. I had income, full budget, staff and client responsibility. I provided monthly financial reporting and conducted both internal and client-based training courses. All 25 staff received quarterly appraisals. Achievements: • Provided client training during the implementation of the Fixed Income module in Paris. The training included the trade capture of various instruments, derivatives and accounting. • Project managed the implementation of IBIS Banking software in Russia starting with front office deal capture and back-office trade accounting and settlement • Completed a business process study of a major Irish Bank’s payment processes • Implemented IBIS business software modules in Singapore, Hong Kong and in London specifically, a new plasma pad software for dealer input and trade reconciliation • Successfully managed a team of consultants and contract staff to provide support for 20 clients in London and mainland Europe • Managed a support office in Hong Kong where the client expectations were re-defined and revenue increased by 25% • Implemented STB statutory reporting software in London • Upgraded IBIS modules in Paris and in London • Tested and the development of SWIFT module • Implemented Account Balance Sweeping software and retail business modules in London • Worked at two client sites in Paris for 6 months • Provided client and internal training courses on the IBIS general ledger and the IBIS IT environment

Deputy Manager Of Information Technology

Banco di Sicilia

May 1992 - May 1993

1 year 1 month

London, England Metropolitan Area · On-site

Responsibilities included supporting the main banking software, liaison with 3rd parties, acting as Deputy IT manager and providing IT operational support and during out of hours. Major projects included: Achievements: • Provided support to users of the banking application software in FX and Money market, back-office settlement, SWIFT and Euroclear and lending • Upgraded the Bank of England reporting software • Designed, programmed and Implemented a User Access solution • Upgraded the database structure and reduced overnight processing duration by 40%

Senior Information Technology Business Analyst

First Interstate Bank of California

May 1990 - May 1992

2 years 1 month

London, UK

I developed and supported the Capital Markets back-office settlements for revaluation and positions with IBIS core banking software including liaison with 3rd party providers. 100 traders in Capital Markets with focus on LDC warrants. I provided technical and business support for the fixed income desk. I liaised with the front office IT staff to promote STP and implemented archiving, LE reporting and data purge. Achievements: • Project managed IBIS software enhancements including price uploads, automatic processing of position reconciliation between front and back-office systems • Acted as an internal consultant in a project to replace the back office and front office systems, including gap analysis and product selection • Implemented an Automatic Grey to Secondary Trade conversion for Fixed income trades • Implemented Automatic Euroclear Settlement & Reporting for fixed income depots • Implemented bond price up-load from Front Office • Testing and Implementation of FX-netting/SWIFT software • Implementation of Risk/Limit ad-hoc reporting in-house software • Implemented Warrant processing within a separate portfolio • Programmed and calculated warrant Black Scholes volatility • Implemented a Holding Company General Ledger • Implemented transaction data Archiving

Senior Information Technology Analyst

GIROBANK

Sep 1986 - May 1990

3 years 9 months

London, UK

After COBOL training, I supported CHAPS payment system, including upgrades, development and user testing. As the administrator for a local office automation product, I provided group training, hardware upgrades. My role developed to be the single point of contact for treasury front office and IT department to provide support. Retrained in RPG programming on IBM AS400 with IBIS. Achievements: • CHAPS system development and support and upgrade of CHAPS software • CHAPS Tandem hardware upgrade • Tested FRA processing and Financial Future trading • Implementation of Tiered interest on Retail Accounts • Upgraded Futures & Options software • Tested and implemented statutory reporting changes • Implemented the trading of Gilts onto the main banking software • Implemented automatic SWIFT/IBIS interface • Upgraded Hardware from S38 to AS400 • Implemented DEC All-In-One Office software • Installed BART & BDS confirmation matching


Education

Newcastle college

Certificate

2022 - Present

4 years 1 month

The Open University

Diploma of Education

2001 - Present

25 years 10 months

The Knowledge Academy

Prince2

2021 - Present

5 years 10 months

University of Cambridge

Certificate

2023 - 2023

4 months

The Knowledge Acadamy

AgilePM & Scrum Master

2021 - 2021

1 month

Bournemouth University

BA Hons

1982 - 1986

4 years 1 month

Oxford College of Education

BEC National Diploma

1980 - 1982

2 years 1 month

The Open University

Postgraduate Degree

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