Pauline Rabasse

- Management of the scheduling for suppliers’ web service purchases - Coordination of the digital team to ensure supplier service compliance - Support on web commercial operations for pointp.fr: creative brief, campaign launch, internal communication, management of gifts and promo codes, performance tracking and reporting - Contribution to the web commercial strategy: recommendations on mechanics to implement based on the target audience (professionals, individuals) - Involvement in organizing project retrospectives for commercial campaigns (customer service, pricing, performance analysis) - Design: Assistance in creating communication visuals for commercial campaigns (Photoshop and InDesign)

- E-Merchandising: Customer review management, cross-selling, product page optimization, and product visibility management - UX Design: Creation and updates of web pages (new collections and product listings) SEO: Writing blog articles E-commerce Strategy: Competitive benchmarking and contribution to website improvement strategy and project implementation - Reporting: Monitoring and reporting on e-commerce after-sales service (SAV) - SEA: Research and selection of search terms

- SEO/E-commerce: Creation and writing of product listings optimized for SEO + Renaming of collections - Sales Support Material: Gathering information, creating categories, organizing content, and layout design - Social Media (Instagram/Facebook/Pinterest/LinkedIn): Content creation, publishing, and development of the 2023–2024 strategy - Databases: Management and organization of company stock and visual content via Sortly and iPhoto - Design: Product visual editing using Photoshop

- Responding to project calls and grant applications - SEO: Writing blog articles - Design: Creating visuals for social media and the website - UX Design: Updating elements (visuals, logos, supplier descriptions) - Social Media: Content creation and development of a publication schedule

- Project Management: Requirements gathering, deadline compliance, adherence to specifications, user training - Design: Development of a visual identity and distribution of communication materials - Social Media: Management and animation of the Instagram account (statistical analysis, content creation, caption writing, hashtag selection, etc.) - Client Reception: Presentation of meeting spaces - Logistics: Monitoring of meeting spaces and service compliance - Communication and Team Coordination: Coordination and communication with teams responsible for service execution

- Client Reception: Managing advisor appointments, vault reception, and providing information - Client Assistance: Handling issues related to bank cards, check deposits, and the mobile app - Administrative Tasks: Receiving and delivering client documents - Logistics: Managing material needs and agency organization (supplies/archives)

- UX Design: Creation of User Stories (Development of a new search platform for the company’s lexicon) - Compliance with GDPR regulations by project teams - Management of tracking files for project validation

- Homework help / feedback to parents - Study session organization - Help with course understanding - Design of tailored exercises