Pauline Sadaillan

" I help businesses, from start-ups to major brands, develop their online visibility through SEO, content creation and optimised web copywriting."

Production of videos, realization of communication supports, management of the website and social networks, creation of a communication plan. Welcoming customers, answering the phone. Drafting sales and rental mandates

Making telephone appointments, making and receiving telephone calls. Creation of communication support. "Bring marketing ideas to a young and growing company".

- Writing articles and product sheets. Optimization of the website. Animation of social networks and commercial prospecting. "Enrichment of my knowledge on many destinations and hotels around the world."

- Updating news of the hotel, creating flyers, newsletters. Managing online reputation. Project and event management. "Acquire more responsabilities within a luxury independant hotel."

- Informing, seating VIP guests. Taking booking by phone, answering to the e-mail. "Ambassador to offer a service personalized in order to provide to every host a unique experience."

- Welcoming and informing customers about the menu. Maximising the number of customers. "Responsible for maintaining a high standard of customers care on arrival and departure of the restaurant."

- Update of data CRM. Proposition of excursions for guests. “Work experience within one of the most prestigious hotels of Crete Island.”

- Animation of social networks, communication media creation, updating the website. "First significant experience in marketing and communication in an upscale resort."

- Information, orientation tourists. Sales of excursions and site visits. "Operational Immersion in a major tourist office in high season. Optimizing my listening skills, understanding and decision making."

- Customer management, preparing invoices. "First position in administrative and financial functions."

- Flow management, consulting, analysis and the processing of claims. "Consideration of the request of the vacationer and development of listening skills and analysis."

- Management of arrivals and departures of customers. "Master of all the receptionist functions."