Paulo Martins

Chief Technology Officer

Salary / Daily rate

Esch-sur-Alzette, Luxembourg

Freelance, open to permanent contract

Skills

ITILSQL QueriesRegulatory ComplianceCoachingChange ManagementOperationsCybersecurityManagement ConsultingBudgetingFinanceBusiness TransformationData MiningAzureAWS

Languages

Portuguese (Native)English (Fluent)French (Fluent)SpanishLuxembourgish

About me

Intro

Senior IT Manager | IT Strategy & Transformation | Project & Program Management | Banking & Fintech | PRINCE2 • ITIL • TOGAF Senior IT Manager with 20+ years of experience driving IT strategy, governance, and transformation across banking, fintech, and consulting sectors. Proven record of delivering complex programs, organizational diagnostics, and large-scale process optimizations with measurable business impact.

Links

Work experience

Chief Technology Officer

Tsume Art

Jan 2025 - Present

1 year 10 months

Sandweiler, Luxembourg

— Restructured IT infrastructure and governance, improving stability, security, and efficiency. — Led ERP (Odoo) migration, streamlining processes and supporting business growth. — Implemented IT governance aligned with strategic goals across Microsoft and AWS clouds.

Senior Project Manager

Clearstream

Feb 2024 - Dec 2024

11 months

Luxembourg

— Directed a portfolio of IT transformation projects for Clearstream Luxembourg, ensuring on-time delivery and stakeholder alignment. — Enhanced IT governance and risk management practices across outsourced projects. — Improved vendor management and contract negotiations, reducing delivery risks.

Senior Project Manager

MCD TEAM

Jan 2024 - Dec 2024

1 year

Managed a portfolio of IT projects, ensuring timely delivery and stakeholder satisfaction for ClearStream Luxembourg. Oversaw contract negotiations and mitigated risks associated with outsourcing.

Features Engineer

ING Luxembourg

Apr 2023 - Mar 2024

1 year

Luxembourg

— Conducted process diagnostics and gap analysis for payroll solutions. — Aligned cross-border processes, improving operational efficiency and collaboration.

Business Engineer

LuxPayRoll (ING Luxembourg)

Apr 2023 - Dec 2023

9 months

Conducted system analysis, gap identification, and process improvement for payroll solutions. Facilitated cross-border project alignment and productivity enhancements.

Senior Managemen Consultant

AWK Group

Sep 2022 - Mar 2023

7 months

Luxembourg

— Assessed organizational and cybersecurity risks for banks migrating to cloud environments. — Developed transformation roadmaps integrating technical, regulatory, and human factors.

Senior Information Technology Consultant

Eraneos (Luxembourg)

Sep 2022 - Mar 2023

7 months

Assessed cybersecurity and identity management risks for cloud migration involving Banks and Financial Institutions. Developed detailed cloud migration roadmap and risk management strategies.

Lux-Advisory

Feb 2021 - Aug 2022

1 year 7 months

Luxembourg

Project Management Officer

Feb 2021 - Aug 2022

1 year 7 months

Luxembourg

— Conducted IT strategy review and organizational diagnostics for the Luxembourg Police. — Designed and implemented PMO processes, strengthening governance and project oversight. — Facilitated collaborative workshops to align stakeholders and optimize processes.

Program Management Office Lead

Feb 2021 - Aug 2022

1 year 7 months

Coordinated IT projects in line with Hermes methodology for the Luxembourg Police, including IT strategy review and process reorganization. Facilitated implementation of new PMO processes, improving project oversight.

Senior Project Manager

Devoteam

Mar 2018 - Jan 2021

2 years 11 months

Luxembourg

— Led deployment of ITSM processes and CMDB for IBM Luxembourg. — Enhanced ITIL compliance and improved service delivery performance

Senior Consultant

GRUPO MONTALVA

Mar 2016 - Mar 2018

2 years 1 month

Lisbon Area, Portugal

— Implemented ITSM frameworks across multiple companies, standardizing operations. — Reduced operational risk through improved governance and process optimization.


Education

ISEG - Lisbon School of Economics & Management

Master of Business Administration (MBA), Estrategia

2001 - 2002

2 years

Master of Business Administration (MBA), Estrategia

Universidade Europeia

Graduate, IT Management

1987 - 1992

6 years

Graduate, IT Management

University of Lisbon

Bachelor of Science, Management Information Systems, General

Bachelor of Science, Management Information Systems, General


Licenses & certifications

The Open Group Certified: TOGAF® 9 Foundation

Issued: May 2022

Certified by The Open Group

Scrum Product Owner Certified (SPOC)

Issued: Mar 2022

Certified by International Scrum Institute™ (Scrum Institute)

SCRUM MASTER ACCREDITED CERTIFICATION™

Issued: Mar 2022

Certified by International Scrum Institute™ (Scrum Institute)

Prometa Foundations

Issued: Mar 2022

Certified by INAP

Hermes 5 Foundation

Issued: Mar 2021

Certified by Oxiane

PRINCE2® Foundation Certificate in Project Management

Issued: Feb 2019

Certified by AXELOS Global Best Practice

ITIL® Foundation CPD

Issued: Mar 2018

Certified by AXELOS Global Best Practice

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