Pavle Todorovic

Spearheaded the automation of security workflows and processes within Jira and ServiceNow, significantly reducing manual tasks and improving operational efficiency (300 hours per year saved). Lead cross-functional weekly syncs with key cybersecurity teams, including Security Operations (SecOps), Corporate Cybersecurity, Detection and Response, and Identity and Access Management (IAM), to ensure alignment and drive security initiatives forward. Direct and manage high-impact projects within the Identity and Access Management (IAM) domain, strengthening security posture and ensuring seamless and secure access to critical systems. Drive the continuous improvement of security processes and procedures by identifying opportunities for automation and optimization. Foster strong collaborative relationships with various cybersecurity and IT teams to facilitate effective communication and project execution. Provide strategic guidance and oversight for the implementation of security solutions and technologies.

Driving IAM solutions using SailPoint IdentityNow. Collaborating with stakeholders to refine and enhance IAM processes. Creation of process flow diagrams Introducing and implementing new IAM processes and frameworks to improve efficiency and structure. Leveraged Artificial Intelligence (AI) to analyze and re-engineer core IAM processes, automating key workflows to significantly boost efficiency and reduce manual overhead (300 hours saved yearly) Overseeing IAM projects to ensure they meet deadlines and quality standards. Developing test plans and maintaining comprehensive IAM documentation. Integrating IAM processes across teams for seamless user lifecycle management. Implementing Agile practices to boost project efficiency and team collaboration. Leading and maintaining SOX audit process Leading project/program initiatives within IAM

Responsible for risk management, mitigation and treatment Involved in internal audit process within the company Responsible for supplier assessments of new vendors Evalution of potential next gen security monitoring tools Involved in ISO27001 surveillance audit

Responsible for risk management and risk treatment Conducted supplier assessments with potential vendors Involved in ISO27001 surveillance audit Handling application ownership tasks for various business applications Responsible for application onboarding process Responsible for user training

Acted as an Application Owner making decision on changes and adjustments and liaison with suppliers Introduction of software tools and updates Taking over responsibility for the application life-cycle and providing support, training and documentation Maintaining contact with all international subsidiaries and stakeholders worldwide Currently working 50% in Application Management and 50% in IT Security team

Successfully led the project: Atlassian Cloud Migration (Jira, Confluence and Service Desk), from Server to Cloud Mattermost and MS Teams support Customization of collaboration platforms (workflows, permissions, notifications, user management) Support with technical queries, stakeholder management and integration topics, incident reporting, troubleshooting and resolution of technical issues Security enhancement, add-on deployment and testing of new collaboration platforms IAM operations activites - integration of Jira to central identity management tool, maintenance, access management, recertification and audit activities

Utilized Oracle Waveset for access control and user provisioning. Integrated applications with central identity management tools, ensuring IAM compliance. Facilitated communication between technical and business teams during upgrades.

SAP authorization granting including the understanding of various authorization groups Operating the granting process of authorizations Performing risk assessment, reporting and development of application documentation Preparing data collection for generation of relevant technical KPIs Access management, recertification and audit activities

Responsible for training other community interns Social media reporting for clients Self development in areas like: Neuromarketing, Growth marketing - hacking, E-mail marketing

Responsible for creating content for social networks and communication with clients SEO optimization basics and Google Analytics basics Google Adwords (passed tests: Adwords Fundamentals and Search Advertising), Facebook Ads