Paweł Rola

• Partners with program leadership to shift from reactive, crisis-driven decision-making to a structured, strategy-focused approach in complex environments. • Co-developed and co-delivered quarterly planning sessions (PI Planning) involving around 100+ stakeholders across portfolio areas, enhancing alignment and strategic focus. • Co-delivers and co-develops the extensive capability-building program, which consists of multiple training sessions for over 350+ Delivery Managers to deliver digital transformation.

• Led a Scrum implementation to develop the core business product (RHIcoms). Resulted in significantly improved key value creation processes, reducing customer bid evaluation times from weeks to days. • Conducted workshops and training to foster an agile mindset within teams, enhancing decision-making and service quality.

• Developed bespoke Agile operating model (SAFe/Nexus/Spotify/Less) implemented across 400+ FTEs, 30+ squads, launching 9 new value streams that successfully delivered planned strategy outputs and outcomes. • Co-led the quarterly planning process (PI planning), which positively impacted planning accuracy on multiple layers of the organisation, significantly reducing teams’ interdependencies and increasing predictability. • Developed and delivered a Kanban Coach Development Program, building internal capabilities and cultivating a culture of continuous improvement. • Co-implement Lean and Agile portfolio management with OKR to manage the digital transformation program.

• Directed postgraduate studies, aligning the curriculum with industry standards and delivering hands-on learning opportunities.

• Conducted extensive economics and computer science research, focusing on modern management methods. • Published multiple academic-reviewed papers, contributing valuable insights to academic and industry audiences. Presenting findings at international scientific conferences

• Senior Scrum Master in a Scrum team, addressing C-level challenges with the Board of Directors as direct stakeholders. • Championed agility in service-oriented teams, introducing Kanban to improve service delivery and collaboration. • Adapting an agile mindset and practices in an upstream oil and gas context. • Coached and trained teams and leaders in Agility, contributed to the employee upskilling process.

• Served as a program manager and strategic committee board member. Contributed to a €10 million educational quality initiative, demonstrating strategic capabilities at large-scale programme development

• Utilised System Thinking and Lean to stabilise operations during peak demand, implementing sustainable improvements focusing on long-term resilience. •Redesign customer-facing processes to increase the service quality and customer satisfaction rate.

• Managed IT projects, including cloud migration and complex web portals’ development, ensuring alignment with client objectives and industry best practices. • Delivered agile training to strengthen internal capabilities, promoting agile adoption within client organisations.

• Guided teams in adopting Scrum at scale, improving communication and transparency in product development. • Focused on building customer trust and delivering high-quality outcomes for telecom clients.

• Introduced Scrum to support adaptive project delivery, enhancing team collaboration and aligning work with business goals.