Pedro David Robles Bejarano
Product Activation Specialist
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Product Activation & Customer Success specialist with proven track record in SaaS environments and multilingual client management. Was driving product adoption at Ezus while managing webinars, knowledge base, and client feedback prioritization. Expert in CRM, JIRA, and cross-functional collaboration to optimize customer experience and product growth.
Expérience de travail
Ezus
mars 2024 - janv. 2025
11 mois
Hybrid
Product Activation Specialist
sept. 2024 - janv. 2025
5 mois
Hybrid
• Gestion des activations des compléments sur le SaaS • Animation, idéation et gestion de webinars • Gestion de la connaissance produit (articles internes, externes et formations) • Gestion des retours clients, priorisation et création de 'tickets' pour l'équipe tech
Customer Success Manager Assistant
mars 2024 - oct. 2024
8 mois
Hybrid
• Gestion des requêtes clients (via chat, e-mail, ou vidéo-conférence) en mutiples langues. • Entreprise SaaS dans le domaine des agences de voyages. • Mise à disposition du centre d'aide en Espagnol.
M&A Project Manager
Collaboration Capital
mars 2023 - oct. 2023
8 mois
Marseille, France
Administrative Assistant
Pollos el Cantor La Diferencia del Sabor Ltda.
févr. 2022 - mars 2023
1 an 2 mois
I was entrusted with various activities that require full confidence such as handling money and figures. As well as the development of a website and the digitalisation of internal processes.
Management Student Council Treasurer
CEA Urosario
janv. 2022 - déc. 2022
1 an
Bogota, Bogotá, Colombie
I implemented projects within the Universidad del Rosario, specifically in the School of Management of the same institution. I had the responsibility of managing the money and reporting on the flow of money every six months. The main objective was to collect funds for the Sueño Ser scholarship fund. On this occasion we were able to collect more than 15 million pesos, that is, one semester of a professional career.
Academic Assistant
Universidad del Rosario
févr. 2021 - juil. 2021
6 mois
Bogota, Bogotá, Colombie
I was an academic monitor for Financial Mathematics, which was a remote teaching experience in the company of the main teacher of the subject. During that time I had the responsibility of preparing exercises for the better understanding of the theory seen. Topics: Annuities, Gradients, Financial evaluation of projects, Operational cash flows.
Formation
INSA Rennes
Master of Science - MS
2022 - 2024
1 an 7 mois
Rennes School of Business
Master of Science - MS
2022 - 2024
1 an 7 mois
Universidad del Rosario
Grado en Administración y Dirección de Empresas
2019 - 2024
5 ans 1 mois