
Paquemar Pedro
Director of Operations | Startup Strategist & Digital Transformation Leader | CRM | Cloud Solutions | Cybersecurity | AI solutions | WorkFlows Automatisation
Salaire / Taux journalier
Paris, France
Mobilité : Paris, Rabat, ...
Freelance, ouvert au CDI
Peut venir sur site
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À propos
Introduction
I am a dynamic Operations Leader and Entrepreneur with over 15 years of international experience, specializing in strategic planning, technology integration, and digital transformation. My career spans diverse roles in both corporate giants like Nokia and agile startups like JungleWP, where I’ve successfully scaled operations, implemented advanced cloud solutions, and enhanced customer experiences. At JungleWP, I led the digital transformation of services, creating high-availability PaaS solutions using microservices architecture, and streamlined processes to increase revenue by 30%. My focus on cybersecurity and process automation has significantly improved operational efficiency and client trust. At Nokia, I managed complex CRM and billing system projects across the Middle East and Africa, delivering impressive revenue growth and fostering cross-functional collaboration. I also played a key role in capability development, training over 800 engineers and enhancing service delivery across multiple regions. Core strengths: Startup & Scale-Up Expertise: Navigating early-stage challenges, building scalable processes, and driving innovation. Digital Transformation: Implementing cloud solutions, optimizing CRM systems, and leveraging microservices architecture. Strategic Project Management: Leading end-to-end projects with a focus on stakeholder engagement, budget control, and timely delivery. Cybersecurity & Compliance: Designing secure infrastructure solutions, ensuring compliance with GDPR and HIPAA regulations. I am passionate about leveraging technology to streamline processes and enhance user experiences. Open to new opportunities in project management, operations leadership, or consulting, where I can apply my entrepreneurial mindset to drive impactful business results. Let’s connect if you are looking for a strategic leader with a proven track record in digital transformation, operations, and scaling businesses.
Expérience de travail
Director
JungleWP® Limited
mars 2017 - Présent
9 ans 8 mois
Hong-Kong, Hong Kong
As a Director, I revolutionise JungleWP Limited's WordPress portfolio and services while prioritising excellent customer care and delivering high-availability cloud solutions across Asia, Europe, and the USA. I champion JungleWP Limited's vision using top-tier WordPress experts and strategic partnerships to provide unparalleled customer service for entrepreneurs and SMBs. It is worth mentioning here that I develop and implement robust marketing/communication strategies while fostering a positive company culture and promoting the company's values to meet desired objectives. My achievements are as follows: • Directed successful implementation of operational processes and modes of operation between partners and suppliers, resulting in 400K€ in frequent turnover and a projected 4-year net present value increase of 200K€. • Designed and implemented secure AWS network infrastructure for e-commerce site in Blockchain and Crypto environment, integrating robust security policies and deploying open-source communication solution with Zapier integration. • Enabled seamless digital transformation for HK-based law firm by skilfully advising and migrating data to Amazon AWS Cloud, Microsoft Teams, and Asana tools while ensuring compliance with GDPR and HIPAA regulations.
Nokia
déc. 2007 - mars 2017
9 ans 4 mois
MEA, Middle East Africa
RSO Capability & Competence Manager for Middle East & Africa
juil. 2012 - mars 2017
4 ans 9 mois
MEA, Middle East Africa
During my time here, I collaborated with SES BL and RSO teams to set and design a highly efficient and effective Mode of Operation to support smooth coordination and communication during critical phases of NPI & Early Projects. I executed safety audits and assessments to maintain compliance with regulations and standards. I trained and mentored the team to improve performance, maximise self-confidence, and facilitate professional development. Furthermore, I managed the training of 800 engineers in collaboration with RSO technology's stream heads, stream managers, and academy trainers. A section of my key contributions include: • Expedited customised service integration by developing a strong engineering team of 100 engineers for Consulting and System Integration services in Africa. • Empowered 800 engineers with expert RSO knowledge through streamlined competence development, training code implementation, and certification programs. • Enhanced service readiness in collaboration with the Global PS and Cluster SDE teams, resulting in the successful promotion and implementation of new services.
Head of CSI Solution Engineering & Resource manager
avr. 2010 - juil. 2012
2 ans 4 mois
MEA, Middle East Africa
Within this job role, I led upskilling of 125 engineers in CSI Region through a comprehensive capability development program, managing all aspects from planning to execution and follow-up, resulting in a more efficient workforce. I collaborated seamlessly with CSI Sales, GS BLs, HR, and Academy teams across the global CSI Capability Network to create a culture of open communication and teamwork. I was also responsible for spearheading CSI TS business development and setup process in Africa, bridging the gap between the Global development team, product leadership, and regional groups. Moreover, I transformed operational support management by applying best-in-class processes, tools, and reporting capabilities. My notable outcomes for this role include: • Drove BSO service delivery within the Sub-region to surpass P&L targets and achieve impressive revenue of €26.3M with a GM of 48%. • Led successful closure of CSI regional business objectives, resulting in a revenue increase of €35.3M with a GM of 33%.
CSI Delivery Manager in Maghreb cluster
déc. 2007 - mai 2010
2 ans 6 mois
North Central Africa Sub Region
In this role, I led end-to-end SI departmental growth through innovative recruitment, process, and monitoring strategies. I strengthened the pre-sale team by coordinating tender phases, including scheduling, budgeting, and scoping. One of my key tasks was to oversee the delivery of SI projects by efficiently directing and coordinating third-party vendors and managing a team of 10 engineers (three Technical Architects and seven Solution Engineers). Following are my major contributions to this role: • Mentored and supervised project teams and junior managers in the Maghreb cluster to enhance their CSI Project Management skills and methodology through coaching and enabling. • Successfully managed concurrent VAS & BSS projects worth over 2M€ through effective leadership and execution.
Finance Director - Field Administrator and Finance manager
Médecins Sans Frontières (MSF)
avr. 2005 - mars 2006
1 an
Hattian Bala
In charge of the financial accounting, administration and the logistics for the project. Managed and organised the activities of the national staff (129 employees) and the office work regarding the procedures standardisation for the project. Supervised the accountancy, and controlled the budget (1.2M euro) Supervision of the supply chain for orders and perform the reporting to the capital. Monitoring and supervised the expeditions and receptions of the goods from/to Port au Prince (secure and transportation of the investment material Fret-). Security officer (oversees security of the project, communication and follow up the security guideline)
Project Manager (Consulting with Alten Group)
Philips Global Development Center
févr. 2000 - mars 2005
5 ans 2 mois
Belgium Town, Wisconsin, États-Unis
In charge of Know-How and Architecture Standard Design activities for upmarket TV sets (LCD, plasma..) Coordination of Software and Hardware multi-platform projects, Management integration with multi-supplier environment, Specify and design new video features for CRT, LCD and Plasma sets, Control the cost (target cost) and analysis the risks (Decision trees), Transfer the technology knowledge in Singapore and competence tansfer engineers.
Project manager (Consulting with Alten Group)
Alcatel-Lucent Enterprise
juil. 1997 - mars 2000
2 ans 9 mois
Strasbourg Area, France
Responsible for the development of the new range of transmitters and receivers : • Hardware and Software Development projects – managing 3 engineers, • Working in multi-supplier environment, • To maintain tight deadlines, high quality, customer satisfaction and control project cost. • To specify, supervise and follow the manufacturing process of transmitters and receivers. • To supervise the mechanic parts, the CE marking and safety standards of the product in Malaga, (Spain).
Project manager
Advanced Laser Industriel System
janv. 1991 - déc. 1996
6 ans
69340 Francheville, France
Responsible for the industrialisation of laser systems for the police department and the Army ; laser weapon training devices to analyse firing performance and behaviour during training with an infra-red detection jacket (Patented jacket). These projects involved: To supervise, organise and manage the activities of 4 employees and 6 soldiers to implement video network and the safety processes, To co-ordinate, control and synchronise the different activities between a hardware team and a software team. To co-ordinate the sub-contractors performing the pilot-production, To manage the quality of the system, To trade low costs and short deadlines for components with suppliers(Benchmarking, control budget).
Formation
NLP school, London
NLP practitioner, Neuro-linguistic programming
2006 - 2006
1 mois
Vlerick Business School
MBA, General International Management
2002 - 2004
1 an 11 mois
Graduated with distinction Thesis: New business model for a consulting partner company in Advanced Technology
Polytech Sorbonne Paris
Master in Electronic technologic and Microwave engineering, Electronic technology, Micro-waves, Team Management, Project management
1990 - 1995
5 ans 1 mois
Thesis: The Study and Design of an Infra-red Detection Jacket for the Security Forces. Patented design.