Peter Iregi
Customer Service Representative
Salary / Daily rate
Nairobi, Kenya
Freelance
Skills
Languages
About me
Intro
Customer service specialist with proven expertise in event management and ticketing operations. Successfully handled cash/digital payments, managed ticket sales, and ensured customer satisfaction across high-volume events and banking environments. Ready to deliver exceptional support and drive customer success for your business.
Work experience
Customer Service Representative
Big Brother Events and Ticketing
Skills: Customer Support
Event Specialist
Big Brother Events & Ticketing
Nov 2023 - Present
3 years
Handled cash and digital payments accurately during events and office settings. Managed ticket sales and maintained records. Assisted in event setup and guest guidance. Ensured crowd control and compliance with safety protocols. Provided quick solutions to customer concerns.
Worker
KCB Bank – Westlands (Sarit Centre)
May 2024 - Jul 2024
3 months
Helped elderly clients open and manage bank accounts. Supported administrative tasks and customer inquiries. Directed customers to the correct departments and services.
Education
St. Thomas Aquinas High School, Makadara
KCSE Graduate
2020 - 2023
3 years 1 month