Petra Koristkova

Leading the setup of the PMO function for a major regulatory programme, including the definition, creation, and implementation of the PMO governance framework. Responsible for establishing clear structures, processes, and reporting mechanisms to enable effective oversight and delivery of regulatory commitments. Driving governance, transparency, and consistency across the programme to support successful outcomes.

Kick-started the development of a comprehensive Portfolio Delivery Framework that integrated both Business and IT initiatives, laying the groundwork for alignment with organizational goals. Led the adoption and execution of diverse delivery methodologies, including Waterfall, Agile, and Kanban, to optimize project outcomes and enhance cross-functional collaboration. Facilitated seamless project execution by coordinating with stakeholders across business and IT teams, driving successful delivery of critical initiatives. Provided strategic guidance and hands-on support in the application of the delivery framework, resulting in improved efficiency and project consistency across the organization. Monitored and evaluated project performance, utilizing data-driven insights to continuously refine delivery practices and ensure alignment with best practices. Enhanced team capabilities by delivering training and coaching on various project delivery methods, fostering a culture of continuous improvement. Line-managed a team of 12 individuals during a complex business transformation, providing leadership, support, and guidance through challenging phases of change. Successfully navigated team dynamics and maintained high morale throughout the transformation process, ensuring continued productivity and alignment with project goals. Implemented tailored development plans to support team members through the transformation, fostering resilience and adaptability in a rapidly changing environment.

Responsible for Project performance and controls, Communication and reporting, Stakeholder management, Programme planning across Data and Analysis, Customer Servicing, Distribution, Product App, Customer and Colleague Communications. Lead on provision of internal quality controls of programme governance processes and compliance of RAID, Schedules, Stage Gates, Change and escalation across theprogramme Lead the Programme Change Request process, tracking progress of impact assessment and outcomes Responsible for maintaining, updating and communicating the Implementation Readiness documentation. Tracking the progress of technical testing phases, incl E2E, SIT and Regression testing. Supporting the Go/ NoGo decision, deployment strategy, the actual Go Live and handover to BAU Monthly and Quaterly Performance Review Operate and continously improve processes, PMO standards and tooling Identify tasks, activities, interdependencies and outputs for the programme and work with the delivery team to track and monitor progress against the plan throughout the life of the programme. Develop artefacts and regular MI reports and dashboards that communicate the current position of the programme delivery and clearly articulated to C-Suite stakeholders and Steering Board members

Responsible for the design and implementation of the Resource Management function for the Transformation arm of the Business Aligning the resource demand and supply of various Business functions based on the clients’ needs and internal programme of work Monitoring weekly actuals against forecast and understanding the variance Capacity planning through understanding short-term and long-term demands and challenges of the overall Business Supporting the mitigation of margin erosion and overall contributing to tighter financial control

Responsible for the delivery of several projects, especially for a large scale project (Mechanical and Engineering Asset Survey of 1,500 coffee stores across UK) Ongoing scheduling and monitoring of dozens of surveying resources Cost tracking, invoicing, weekly reporting cycle (internal and external) Liaising with new clients during pre-mobilisation stage and translating client’s requirements

- during my time as the GSL, I have implemented various new process, such as an online payment tool, simplifying the collection of the subs; inventory procedures; new onboarding and welcoming processes as well as creating an annual budgets - I have also recruited a number of new volunteers, not only leaders but also a new treasurer

• Responsible for wide range of projects across various geographic areas, especially the USA and Canada • Client liaison and communicating project information to internal stakeholders and project teams and external clients through a range of mediums • Invoicing, project budgeting, cost analysis and reporting • Creation, support and review of bid and tender documentation to support the companies commercial activities

• Improving the Resource management by building new framework, reflecting not only demand but also current capacity. Producing MIs to the IT Leadership team highlighting possible bottlenecks, conflicts and key man dependencies • Assist in the budget planning and forecasting, for the IT function, mainly from the resourcing perspective • Manage the IT Portfolio of projects, programmes and activities, including roadmap of future initiatives. • Innovate the Project management Governance framework, in particular establishing Gateway review process for each stage of project lifecycle, including introduction of mandatory documentation, such as Test plan strategy template, Lessons Learned template, Knowledge Transfer process • Maintaining Programme's Risk and Issue Registers by documenting and escalating risks/issues to enable mitigation, contingency and following plans to be put in place to minimise negative impacts on programme delivery

Global Procurement Transformation Programme • Manage the HR-related project timeline by tracking progress against the project plan • Tracking the job-mapping and recruitment strands of the Procurement Transformation Project • Manage recruiting process with Talent Acquisition on headcount management, monitoring recruiting costs, tracking, and reporting. Manages relationships with external headhunters and is involved in interviewing where appropriate • • Responsible for the organizational design and selection process for Global Procurement group, liaising closely with the business on organizational design and change issues; responsible for guiding the organization through any discussions with individuals and drafting communication messages

• Responsible for day to day PMO management, Programme reporting and process improvements on the account • Directly manage two PMO Analysts and one Project Coordinator • Accountable for the core PMO Services: Governance and Control; MI, Reporting and Comms; Financial Management; Planning; RAID Management; Change Management; QA • Ensure Programme’s key deliverables and milestones are delivered on time by their project owners; to manage and escalate where necessary to prevent commercial dispute

Managing HS2 Ltd’s programme of work to develop proposals for lines to Manchester and Leeds • Preparing and maintaining a detailed project plan for the development of the route to Manchester and Leeds, in accordance with the remit to HS2, working closely with the option development/ business case manager to ensure that the team is on course to deliver its report to Ministers by June 2011 • Identifying key milestones and preparing monthly progress reports to the Programme Board, HS2 Board and Department for Transport • Coordinating the flow of information to/from Programme Board • Manage the process of Gate Reviews held at key review points • Managing the risk register and project controls such as the process for change control and ensuring processes are in place for managing project assumptions • Ensuring coordination of resources with the work on London to West Midlands consultation

Directly supporting Senior Programme Manager, Portfolio Manager and Head of Programme on daily basis using PRINCE2 principles • Coordinating various strands of work, liaising closely with project managers and executives of our delivery partners and other stakeholders • Leading on Output-based business planning on behalf of Director of Policy and Strategy capability group within a new Matrix structure of organization to ensure that all the resources and the costs for next financial year are accurately planned. • Acting as Budget Coordinator, monitoring and updating several programmes budget lines in total amount of £6 mil, responsible for planning programme's annual budget and ensuring that at the end of financial year the budget is accurately consolidated and reported on internally and externally