Philippe Dilet

• Product development, tools and process setup. • SaaS and mobile project follow-up and team management. • Customer satisfaction and account management.

– Mission: International Product & Project management to adapt a US innovative SaaS solution for Renault (working with teams in India) – Tekion is a US based company offering the 1st cloud-native SaaS solution for the Automotive industry

– Missions: Account management & project direction to implement a new innovative CRM solution within Ford France & Europe dealer network (2020-2021) – International Account & Project Direction on DMS products for Stellantis Europe (15 brands) – from Requirement to implementation across Europe, 8 markets. (since 2022) – Nextlane is a European leading provider of DMS, CRM & Digital solutions for the automotive industry in +15 countries

– Responsible for managing digital projects and Key Account Management with Car Manufacturer and important Dealer Groups : – Management of SaaS projects, and Key customer satisfaction liaising with Top Management – Consulting, support, briefing and production monitoring (Contract ended due to Covid Crisis) – Skilliance Group is a French leading provider of CRM and DMS solutions for the automotive industry

– Modix is a major player in Automotive Digital Marketing across Europe. – Leading French operations, working with digital production teams based across Europe – Single point of contact of major Car Manufacturer : Volvo, Jaguar Land Rover, Lexus, Nissan – Mission: Client management, Sales (Upselling Digital projects, Adwords campaign), Project management, Sales proposals, Contracts & Invoicing follow-up, providing Digital expertise to experienced Used Car managers.

– Build, develop and promote Corporate & Product Image on all digital media, in 42 countries – Responsible for all Digital communication: define and implement digital standard & policy – Digital communication tool creation : Internal need synthesis, agency briefing and creation & development follow-up (Website, Mobile app, Digital brochures, Social Media plateform) for up to 40 countries involved – Creative & Editorial project management – Testing, validation and deployment: check and validate compliance and consistency – English spoken daily, as official working language – Train & Advise – Build training material and train subsidiaries and Internal audience (english & french) – Consultancy for internal client to help them formalize their need, support them in project management, propose solution or analyze cost proposal for any digital related project

– New added-value services development – New E-Travel solution launch – Pre-sale Training Development – Internet project Management – Benchmark and Market studies

– Digital launch of 10 Nissan models website & campaign creation for 18 countries – Project Management 360° (50-100K€) Multi-agency Management SEO, SEM, Creative and technical management

– Editorial Project management of SFR website and Consumer magazine – On-Offline Promotion of SFR/Vodafone services