Philippe Gras

My current status as an independent consultant allows me to step out of my comfort zone by working with companies of different sizes across industries less familiar to me than selective distribution and e-commerce. Hence, I have partnered with a leading pharmaceutical company to redesign its customer service— a strategic pillar of its quality strategy—while also supporting SMEs ans craftsmen with business challenges such as pricing model restructuring and product range optimization. In addition, I led the implementation of a Salesforce CRM for a well-established IT services firm, well known in public sector markets.

Manager of a European Product Owner team dedicated to the optimization of tools and processes to enhance sourcing for the group. Alongwith the Group Lead IT, I coordinate the activity on different products which improve our operations : CRM-brands, offer management, stock animation, brand-portal, campaign management and new services to brands. I am at the service of the team POs so that they can focus on improving their product and implement the best of breed solutions on a group level (France, Spain, Italy, Germany)

Manager of a PO (Product Owner) team on B2B products : Offer Management and CRM Salesforce

Article-Referencing Program director for Vente-Privée, then Offer Management Product Owner (PO) A reliable article data base is essential to produce sales and display them on the web site. After a thorough analysis of all the interferences on the processes of this Article data base, I helped Vente-Privée and its team to settle an ambitious program to optimize referencing processes and make this data base more trustworthy. This program took part in achieving the company’s strategic goals.

Transformation projects management • Support to directions and their departments on how to improve their operation by optimizing their processes E-Commerce • Implementation of Cross-Channel projects to promote synergies between a website and a store network • Identification of new customer journeys • Marketplace implementation • Projet qualification for an offer configurator (x-sell/up-sell) • Organization of a call for tenders for an e-merchandising solution Category Management, • Establishment of a partnership with a major editor to promote and implement its solution • Project management for the integration of this solution Supply management, stock management • Optimization of referencing process • Management support to formalize the strategic objectives and operational ensuing • Optimization of monitoring processes, reporting and key activity indicators Main customers: Auchan, Intermarché, Dorel Juvenile, SC-Johnson, S-EYC

As a Project Manager, I carried out several missions at which allowed me to cover a wide range of activities and to develop skills, from being responsible of an application area to project management. • Product development process optimization from the idea of a product collection to its in-store implementation. • Development support of a distribution group strategic plan, leader in the footwear industry • Project management of a bunch of applications intended to optimize the synergies between a website and a network of stores.

From January 2004 to August 2008: Project Management Assistance – ​​Methods Division – Sales Department - Implementation of the -then- new ERP ORACLE Retek on Purchasing and negotiating issues From January 2002 to December 2003: Creation and support of a department within the purchasing group in order to optimize its profitability. From January 2000 to December 2001: Men Accessories Buyer - Negotiation of commercial conditions, discounts and prices with suppliers, development of collections and sourcing, centralization of logistics flows in the sector. From January 1998 to December 1999: Toys Buyer. 3 times awarded by toy professionals "Grand Prix du Jouet". From March 1994 to December 1997: Various assistant buyer positions: High-Tech department, then Toys, in charge of video games.