Pierre Hervouet

– Provide training, coaching, and consulting services to organizations seeking to improve delivery, collaboration, and adaptability. – Apply Lean and Agile approaches to enhance organizational flexibility and responsiveness to market complexity. – Facilitate team and one-on-one coaching, including Communities of Practice, to foster continuous improvement and Agile adoption. – Support clients in achieving operational excellence through practical interventions, workshops, and coaching aligned with business objectives.

– Coached Leaders, Scrum Masters, Product Owners, and teams, improving delivery predictability and alignment with business priorities. – Facilitated cross-team and leadership workshops to align strategy, OKRs, and execution, reducing cross-department misalignment. – Supported the Transformation Office and Transformation Board of a division (6 tribes), coaching leaders on strategic initiatives, portfolio alignment, and enterprise-level delivery improvements. – Designed the To-Be Portfolio Management Process, creating a standardized approach to prioritize, track, and govern product and program delivery across the division.

– Coached transformation leads, Scrum Masters, and Scrum teams on navigating challenges, fostering adaptability and ownership. – Facilitated shift from project to product model, defining clear product boundaries, customer-centric impact metrics, and helping the organization define its portfolio of products. – Accelerated time-to-market by reducing inception cycles from months to weeks using structured collaborative approaches. – Led backlog refinement and roadmap planning, enabling value-driven prioritization and measurable product KPIs. – Acted as Scrum Master where needed, facilitating ceremonies and ensuring proper Agile delivery execution.

– Coached & Mentored internal Agile Coaches across 16 teams, guiding professional growth via observations, one-on-one sessions, and group supervision. – Trained teams, Scrum Masters, and leadership on OKRs, prioritization, Flow improvement, estimation, and facilitation techniques. – Facilitated Scrum ceremonies for multiple teams, improving planning accuracy, throughput, and team autonomy. – Implemented Jira dashboards to track velocity, lead time, and alignment, providing actionable delivery insights.

Upward Consulting is a company that provides training, coaching, and consulting services through innovative approaches leading to operational excellence. Lean & Agile approaches are in the heart of our practices. We strongly believe that increasing the companies' flexibility and adaptability is the best way to address the complexity of the market and be up to speed with the pace of our environment.

– Organizational Redesign: Worked with a core team to define a more flexible operating model for ESCWA, enabling faster adaptation to evolving humanitarian needs. – Service & Benefit Review: Facilitated a strategic reflection on ESCWA's service delivery, identifying opportunities to improve efficiency and impact for beneficiaries. – Transformation Backlog & Roadmap: Established a prioritized transformation backlog, ensuring clarity on objectives and actionable next steps. – Remote Team Coaching: Provided ongoing Agile coaching to the transformation team, empowering them to drive change autonomously despite geographic and operational constraints.

– Appointed to drive the Business Division's adoption of Agile methodologies, transitioning from a siloed, project-based structure to a multidisciplinary, product-oriented operating model: – Led Agile proof-of-concept teams, demonstrating cross-functional, product-oriented delivery and influencing the organization to extend Agile practices to all business divisions. – Contributed to designing the initial Agile Operating Model for business divisions, establishing scalable practices for collaboration, delivery, and governance. – Coached leaders, Scrum Masters, and teams on mindset shifts, role clarity, decision-making, and self-organization, ensuring sustainable Agile adoption. – Facilitated cross-functional collaboration across Marketing, Communication, Digital, and Sales teams, improving end-to-end delivery and customer-centric impact. – Designed and delivered custom Agile adoption workshops, embedding practical practices into day-to-day operations.

Agile Lebanon is dedicated to fostering the growth of the Agile management community in Lebanon and across the Middle East. Our mission is to empower organizations and professionals to enhance efficiency, performance, and innovation in the service industry through Agile principles and practices. – Founded Agile Lebanon, developing the Agile community in the Middle East. – Organized 8 major conferences with 1,000+ attendees, 60+ speakers, and partnerships with AUB and ESA Business School. – Led community meetups and regional knowledge-sharing initiatives to grow Agile awareness. – Spoke at 20+ regional and international conferences, sharing insights on Agile transformation and leadership.

– Developed and facilitated interactive learning modules on Agile principles and practices for MBA students. – Designed hands-on workshops bridging theory with practical application, enhancing students' understanding of Agile methodologies. – Fostered a collaborative learning environment, equipping future leaders with the skills to drive Agile transformations in organizations.

Lean and Agile Middle East (Agile ME) is a community organization founded by group of agile enthusiasts to promote Lean, Agile development principles and practices in Middle East. Agile ME facilitates public meetings, lectures, workshops to foster lean thinking and increase agile awareness and understanding, as well as a way for agile practitioners to collaborate, share their experiences and advance agile adoption.

– Empowered departments and teams to evolve into self-organizing, ownership-driven units focused on customer value. – Coached Chapter Leads, Product Owners, and teams to embed Agile and Scrum practices, achieving measurable improvements in delivery and collaboration. – Facilitated high-performing cross-team collaborations, improving alignment on objectives and customer promises. – Promoted customer-centric prioritization, fast delivery, and quality, ensuring teams deliver maximum business value. – Fostered a growth mindset, helping teams learn from failures, iterate quickly, and continuously improve. – Acted as Scrum Master for key squads, facilitating ceremonies and backlog refinement.

– Led the Agile transformation for GlobMed Lebanon, a healthcare benefits management provider. – Designed and executed the Agile transformation roadmap, aligning the organization with modern delivery practices. – Co-created a new Agile organizational structure, shifting to multidisciplinary teams to improve collaboration and customer value. – Trained 100+ IT and organizational team members, including Scrum Masters, in Agile principles, Scrum, and new ways of working. – Implemented Scrum framework across multiple teams, embedding Agile practices and improving delivery predictability. – Coached PMO, 5 teams, and key roles (Scrum Masters, Product Owners, Developers, Managers) to drive ownership, accountability, and continuous improvement. – Partnered with executives and managers to model Agile leadership, remove impediments, and foster a culture of adaptability and innovation.

– Implemented and adapted the Agile Way of Working for a tribe of 250+ FTEs, driving both cultural and operational transformation. – Defined and executed a transformation roadmap, aligning Agile adoption with business objectives. – Coached Scrum Masters and Product Owners to strengthen leadership, facilitation, and delivery capabilities. – Led and facilitated tribe-level events: Tribe Management Meetings, Scrum of Scrums, Quarterly Agile Planning, and Retrospectives. – Organized cross-department off-sites (HR, Communication) to foster alignment and Agile mindset adoption. – Designed and delivered team kickoff events for 18 squads, setting the foundation for Agile practices. – Served as Scrum Master during squad launches, ensuring smooth adoption of Agile practices.