Piyush Joshi

My current role in this profile includes - - Managing projects for IT&D and People & Innovation department for one of manufacturing client. - Efficiently managing a cross-functional team providing PeopleSoft HCM support across 15 geographies. - Implement and optimize ITIL processes within ServiceNow, focusing on Incident, Change, and Problem management to ensure adherence to SLAs and KPIs. - Acting as IT Business Analyst with strong communication skills, analytical abilities, adaptability, and a deep understanding of both business and technical requirements. - Act as a liaison between HR and IT, addressing queries, prioritizing governance, and ensuring seamless communication. - Drive Agile delivery as a Scrum Master, overseeing the swift execution of Change and Problem requests. - Conduct stakeholder management, client interactions, and deliver impactful status presentations. - Proficiently utilize ServiceNow for IT Service Management, with additional experience in Jira, PowerBI, Confluence, and Kanban methodologies. - Collaborate with the SOX team on audit matters, ensuring compliance and regulatory standards are met. - Provide comprehensive support across various PeopleSoft modules, including ePerformance, Profile Management, Position Management, Core HR, and custom modules. - Conduct thorough reviews of technical and functional documentation to maintain quality and accuracy. Actively engage in learning Oracle Fusion HCM - Cloud ERP for future skill enhancement and project readiness. In addition, in parallel, I have earlier handled Peoplesoft upgrade from Image 36 to 39 and image 39 to 44 upgrade. Upgrade from image 44 to 48 is ongoing.

Worked as Techo-functional Consultant and was responsible for - 1. PeopleSoft HCM upgrade from PS9.1 to PS9.2 2. Involved in requirement gathering with the client to formulate business case 3. Worked on technical and functional enhancements

I was working as a PeopleSoft Analyst at Deloitte US and my work includes - 1. Worked extensively on HCM suite for Deloitte Canada. 2. Requirements translation and user story building were some of the key responsibilities. 3. Being also a technical developer, I have worked on enhancements and bug fixes. 4. I have developed custom Learning Management System module (LMS) with notification framework.

I have started my career from Infosys. In the initial training, I have learned Java and RDBMS and later as a main stream, Infosys has aligned me to PeopleSoft. My work at Infosys in this tenure includes - 1. Worked on PeopleSoft HCM 8.9 and 9.1 version and on enhancements and bug fixes 2. Delivered multiple projects with strict timelines for EMEA division