Priscillia OUAGA

- Analysis of customer needs to offer personalized recommendations and guarantee a quality experience. - Inventory tracking and order management to maintain optimal in-store organization. - Use of sales and reservation software (Cedig, Excel) for accurate transactions and rigorous performance monitoring. - Listening and adapting to customer expectations, with an attentive and proactive approach to strengthen loyalty and satisfaction. - Collaboration with internal teams to optimize sales processes and achieve commercial objectives - Implement merchandising strategies, sometimes customizing product layouts to create a visually appealing and impactful in-store experience

Complete website design using UX/UI methodologies : - Conduct user interviews and analyze needs - Create and prototype wireframes, a design system and a UI kit - Perform benchmarks and user tests to correct bugs - Develop profiles and map user needs - Develop a natural referencing strategy, integrating inclusivity and accessibility

- Research user needs through interviews and field observations. - Design and prototype portfolios and print projects for a consistent visual experience. - Develop a social media strategy to reinforce brand image and interaction. - Optimize CRM to improve customer and partner relations.

- Design of intuitive web interfaces for fluid navigation. - Copywriting and integration of SEO content to improve visibility. - Creation and management of newsletter campaigns with ongoing optimization to improve performance. - Development of a content strategy for social networks, enhancing brand awareness. - Competitive analysis to provide strategic insights.

- Understand customer needs for recommendations aligned with the Des Petits Hauts spirit. - Manage inventory and replenishment for optimal in-store availability. - Use sales tools (Cedig, Excel) for accurate transactions and effective performance monitoring. - Listen to and communicate with customers to strengthen their loyalty. - Collaborate with the team to create a harmonious environment and achieve sales targets. - Design merchandising to reflect the elegance and inspiring spirit of the brand.