Prudence Koketso Ngobe

Senior IT Project Manager

Salary / Daily rate

Johannesburg, South Africa

Freelance, open to permanent contract

Skills

CRM

Languages

English

About me

Intro

Experienced IT Project Manager with 18+ years delivering complex technology implementations across enterprise environments. Proven expertise in ERP/CRM deployments, SDLC management, and leading cross-functional teams at major corporations like Massmart and JPMorgan Chase. Ready to drive your next IT project to successful completion with PMBOK methodologies and stakeholder management excellence.

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Work experience

Bidvest Waltons

Jul 2024 - Present

2 years 4 months

Beitbridge, South Africa

IT Project Manager

Jul 2024 - Present

2 years 4 months

Beitbridge, South Africa

Skills: Project Management Body of Knowledge (PMBOK) · Configuration Management · Financial Management · Business-to-Business (B2B) · Negotiation · Project Management Software · English · Customer Experience Management · Data Entry · Operations Management · Client Relations · Teamwork · Written Communication · Project Teams · Project Delivery · Kanban · Attention to Detail · Microsoft Outlook · Office Administration · Technical Project Management · Microsoft Dynamics 365 · Team Motivation · Project Implementation · Customer Engagement · Workload Prioritization · Client Requirements · Customer Relationship Management (CRM) · Customer Service · Information Technology Infrastructure · Relationship Building · Scope Management · Data Modeling · Data Management · Customer Satisfaction · Team Management · Project Coordination · Software Development Life Cycle (SDLC) · IT Projects · Resource Allocation · CRM Software · ITIL · Critical Thinking · Conflict Resolution · ERP Implementation Project Management · Presentations · Requirement Specifications · Technology Trends · Customer Success · Jira · SAP Implementation · Cross-functional Team Leadership · Leadership · Third-Party Vendor Management · Information and Communications Technology (ICT) · General Administration · Report Writing · Functional Requirements · Time Management · Microsoft Office · Skilled Multi-tasker · Progress Monitoring · Constructive Feedback · Business Acumen · Business Writing · Analytic Problem Solving · Customer Relations

Project Manager

Jul 2024 - Jul 2025

1 year 1 month

Johannesburg, South Africa

IT Project Manager

Massmart

Jan 2020 - Jul 2024

4 years 7 months

Service Delivery Analyst

JPMorgan Chase

Jan 2006 - Jan 2012

6 years 1 month

Skills: Project Management Body of Knowledge (PMBOK) · Configuration Management · Financial Management · Negotiation · Incident Management · English · Customer Experience Management · Data Entry · Operations Management · Client Relations · Teamwork · Written Communication · Project Teams · Project Delivery · Attention to Detail · Business Intelligence (BI) · Microsoft Outlook · Office Administration · Technical Project Management · Team Motivation · Quality Management · Project Implementation · PL/SQL · Customer Engagement · Workload Prioritization · Client Requirements · Customer Relationship Management (CRM) · Customer Service · Information Technology Infrastructure · Relationship Building · Scope Management · Data Modeling · Data Management · Customer Satisfaction · Team Management · Project Coordination · Software Development Life Cycle (SDLC) · IT Projects · Resource Allocation · CRM Software · ITIL · Analytical Skills · Critical Thinking · Conflict Resolution · ERP Implementation Project Management · Presentations · Requirement Specifications · Technology Trends · XML · Customer Success · Service Delivery · SAP Implementation · Cross-functional Team Leadership · Influencing Others · IT Risk Management · Leadership · Third-Party Vendor Management · Information and Communications Technology (ICT) · General Administration · Report Writing · Technical Support · Functional Requirements · Time Management · Microsoft Office · VBA Excel · Skilled Multi-tasker · Progress Monitoring · Oracle Financials · Constructive Feedback · Business Acumen · Business Writing · Analytic Problem Solving · Customer Relations · Onboarding


Education

Technikon Witwatersrand

Bachelor of Technology - BTech

1996 - 1999

4 years

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