
Qutaiba Taha
Operations Assistant
Salary / Daily rate
Amman, Jordan
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Operations & customer service professional with 15+ years of experience across tourism, training, and business development sectors. Proven expertise in staff management, compliance regulations, and achieving revenue targets while maintaining high customer satisfaction. Ready to streamline your operations and enhance customer relationships with bilingual support and strong analytical skills.
Work experience
Operations Assistant
Petra Ride
Aug 2019 - Oct 2023
4 years 3 months
محافظة عمان الأردن · On-site
Skills: Compliance Regulations · Advertising · Sensitive Information
Customer Service Representative
Extensya
Jan 2017 - Aug 2019
2 years 8 months
Tabqet Fahel, Jordan
• Monitoring, overseeing, and controlling overall staff performance • Mentoring staff in real time and providing on-the-spot advice • Answering customers’ calls-Emails for their complaints, requests, suggestions for development, solving problems, referring them to other departments if needed, data gathering for customer feedback.
Sales Executive
Al Ertiqaa Institute
Dec 2013 - Oct 2016
2 years 11 months
Riyadh Saudi Arabia
• Managing the sales process for new prospect, from initial contact through to closure • Dealing with customer inquiries dace, over the phone or via Email • Contacting prospective customer and discussing their requirements. • Achieving all revenue targets and objective in line with the area business plan • Working closely with the marketing team to produce any sales collateral required for the target market • Reporting business trends and area performance to the national sales manager • Developing and maintaining successful business relationships with the all prospects • Identifying what the customer wants
Sales Executive
International Group for Training
Oct 2008 - Dec 2013
5 years 3 months
Riyadh Saudi Arabia
• Visit potential customer for new business • Negotiate the terms of an agreement and close sales • Gather market and customer information and provide feedback on buying trends • Represent your organization at trade exhibition, events demonstration • Identify new markets and business opportunities • Record sales and send copies of the sales office • Review my own sales performance
Education
Al-Quds Open University
Bachelor of Business Administration - BBA
2004 - 2008
4 years 1 month