Qutaiba Taha

Operations Assistant

Salary / Daily rate

Amman, Jordan

Freelance, open to permanent contract

Can come onsite

Skills

Customer CareBusiness Development

Languages

English

About me

Intro

Operations & customer service professional with 15+ years of experience across tourism, training, and business development sectors. Proven expertise in staff management, compliance regulations, and achieving revenue targets while maintaining high customer satisfaction. Ready to streamline your operations and enhance customer relationships with bilingual support and strong analytical skills.

Links

Work experience

Operations Assistant

Petra Ride

Aug 2019 - Oct 2023

4 years 3 months

محافظة عمان الأردن · On-site

Skills: Compliance Regulations · Advertising · Sensitive Information

Customer Service Representative

Extensya

Jan 2017 - Aug 2019

2 years 8 months

Tabqet Fahel, Jordan

• Monitoring, overseeing, and controlling overall staff performance • Mentoring staff in real time and providing on-the-spot advice • Answering customers’ calls-Emails for their complaints, requests, suggestions for development, solving problems, referring them to other departments if needed, data gathering for customer feedback.

Sales Executive

Al Ertiqaa Institute

Dec 2013 - Oct 2016

2 years 11 months

Riyadh Saudi Arabia

• Managing the sales process for new prospect, from initial contact through to closure • Dealing with customer inquiries dace, over the phone or via Email • Contacting prospective customer and discussing their requirements. • Achieving all revenue targets and objective in line with the area business plan • Working closely with the marketing team to produce any sales collateral required for the target market • Reporting business trends and area performance to the national sales manager • Developing and maintaining successful business relationships with the all prospects • Identifying what the customer wants

Sales Executive

International Group for Training

Oct 2008 - Dec 2013

5 years 3 months

Riyadh Saudi Arabia

• Visit potential customer for new business • Negotiate the terms of an agreement and close sales • Gather market and customer information and provide feedback on buying trends • Represent your organization at trade exhibition, events demonstration • Identify new markets and business opportunities • Record sales and send copies of the sales office • Review my own sales performance


Education

Al-Quds Open University

Bachelor of Business Administration - BBA

2004 - 2008

4 years 1 month

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