Rabah Boutouba

Challenge, to open the French market after the USA, Mexico, UK, soon Germany and APAC!

Vocalcom is the leading provider of Cloud/SaaS contact centre software, bringing the full power of the cloud to customers worldwide and facilitating more than 5bn users. 19 offices worldwide. 40M€/year. Salesforce Gold Partner Account Manager: Target SMEs and large French companies Emea Africa and Middle East. Software and cloud solutions dedicated to the world of customer relationship. Farming: 30% - New Business: 70% . via Channel / Partners. Role: Cold calling, qualify leads,Client meetings, face to face, and Demo, Presentations, Presales with our marketing and pre-sales, Proposals, Negotiation (contract, SLA, Legal), and closing. Work with the implementation team, profesional services, delivery team (technical insights, clients trainings ), support helpdesk. Reporting/CRM: Salesforce, leads, pipe, forecast, funnel updated. ● « .Com »/ E-Commerce: Vente Privée, Le Bon Coin, Brandalley, Pages Jaunes, Pixmania. Automotive : Renault Group ( Dacia, Alpine), accross 20 countries. Nissan Romania. Energy: Engie, GDF Suez, Veolia. ● Insurance: Ritchaards Santé. Bank: Banks of Africa, GT Bank. ● Corporate: Mc Donald France, Club Med, Aigle Azur. Annual Target: 1 200K€ / 125% Achived . Partner/Channel: Salesforce, Oswego, Avaya France and Avaya Israel, Resellers. Middle East : Dell for QatarGaz / Inmac for Ministry of Economy Axway Dublin for : BOA Bank of Africa / GT Bank.

NXO design, install, maintain and support sustainable solutions to meet all of the communications needs – from Contact Centre solutions to Unified Communications, Data Centres and Managed Services, delivering mobile, secure and sustainable infrastructures for voice, data and video communications. 4000 people in Europe, 1700 France. Sales “Hunt”40%, Account Management 60% “Farming”. Industry Market/area. International Customers: Groupe Lagardère, Publicis, Aigle International, Delsey, Majestic Palace (Av Kleber), Saft, T.R.W, Caterpillar Emea, automotive industry Renault, PSA Peugeot. Clients :. COM” Market, 3M France, Bernier, Carglass, General Motors, Ubisoft. Portfolio / Channel : EMC, F5, Checkpoint, Alcatel, Cisco, Microsoft Lync Unified Communication, Cisco Jabber, Polycom, Genesys, Operator SFR, Financing BNP and Leasecom, Data Center et Security Network, managed services, N.O.C. Sales Training : « Value Selling, and ITIL by P-Val institute. Annual Target : 3 000 k€ Billing- 600 Marging / Achieved : Year 1 :85%, Year 2: 95%

SYBASE 365 became SAP MOBILE Telecom Operator/ Worldwide SMS Provider (4000 Employees NYSE) SYBASE is the largest sms aggregator for worldwide sms transactions. Account Manager In charge of 30 clients for a 8 Million $ revenue per year.(7M$ in 2008) Services: Sms Push “Bulk” and Shorts Numbers with shared revenue. Customers : Operators, OBS: Orange Business Frce, Telecom Italia, Bouygues Telecom, Email Vision. Banks:, Credit Suisse, Société Générale, BNP.. Gaming: Gameloft Web and Marketing agencies: Mobiletrend,LD Mobile, AlloPass, Publicis Phone valley. Others: Microsoft Emea, MTV Networks France... Partnership/Channel: Accenture for Microsoft Emea and ATOS for French Banks. In charge of my own Forecast (CRM: Sales Force) and an Account Plan (3 mains Key accounts).

Telecom Operator (450 employees in France, 3 000 in Europe, in 17 Europeans countries SALES INGENEER/ ACCOUNT EXECUTIVE DIRECT SALE (on field Paris et 92) Targets: SMB From 100 to 500 employees’ mono and multisite Frenchs and Europeans larges accounts. Products: SDSL (voice on IP and Internet) DATA, Optical fibre. V.P.N – IP/ MPLS, Hosting. Numbers with shared revenue (creations and portability) Services: Tools for supervisions, extranet in A.S.P mode CHANNEL / PARTNERS : I managed and launch the partnership with AMEC SPIE Trainning and support the sales team. LEADS generator. Commercial result: December 2004: + 124% in annual office plurality. Clients: Alma Consulting Group, MTV Europe, Bridgestone France, Karavel/Promovac, Europcar France, Caixa de depositos, Arval (BNPBank), Gerer Participation (Société générale), International Master Publishing. « From Scratch » Creation of a pipeline of prospective customers. Phone and Physical prospection Sale in short cycle (from 1 to 3 mouths) offers (Sdsl, telephony in preselection) Sale in long cycle (from 3 to 9 mouths) of over measures tailored offers (hosting, Optical Fibre and V.P.N/ IP)