Rached Masri

– Owning end-to-end quality assurance for a Fleet Management SaaS platform used by 1,000+ merchants across Kuwait, Saudi Arabia, and Bahrain. – Tested the on-demand delivery and real-time order tracking system handling 3,000+ daily orders, catching critical order-routing defects before production deployment – Built and maintained automated regression and functional test suites in Playwright, integrated with CI/CD pipelines running on every deployment – Performed mobile testing for the DriverApp using Appium, identifying driver-assignment and GPS-tracking issues that would have disrupted live deliveries – Executed API testing with Postman across payment, order, and merchant endpoints, uncovering integration failures between third-party delivery partners – Conducted performance testing using JMeter to validate system stability under peak load conditions during promotional campaigns – Tracked and managed defects in JIRA/Zephyr with detailed reproduction steps, driving timely resolution with the development team

– Tested enterprise telecom platforms for Orange Tunisia and Ericsson, owning the regression and functional testing strategy across multiple product releases. – Built automated regression suites using Robot Framework and Selenium, replacing manual processes and cutting regression cycle time significantly – Performed functional, sanity, stress, and regression testing across builds, collaborating with developers to reproduce, triage, and resolve defects before release deadlines – Created structured test plans and test cases with full requirements traceability, maintaining consistent coverage as specifications evolved mid-sprint – Queried databases using SQL to validate backend data integrity and verify that telecom service records matched expected results – Collaborated within Agile/Scrum ceremonies including sprint planning, daily standups, and retrospectives

– Established the QA function from scratch for an early-stage SaaS product, while also contributing to front-end development. – Designed test plans and built a test case library from scratch for a team with no prior QA function, creating the quality gate before every release – Performed manual functional, integration, and UI testing across development sprints – Wrote unit tests using Jest with function mocking and assertion-based validation, advocating for test coverage standards within the development team – Contributed to front-end feature development using JavaScript, providing a dual perspective on code quality and user experience

– Contributed to building Tunisia's leading e-learning platform using React.js within an Agile/Scrum team. – Developed features for a platform serving thousands of active users across Tunisia – Participated in code reviews and sprint retrospectives, gaining first exposure to testing practices that sparked the transition into a dedicated QA career

– Collaborated with a team of 4 developers to build a healthcare web application for medical practice management using ASP.NET and Angular 7. – Developed backend APIs and front-end components for patient scheduling, appointment management, and medical record workflows – Participated in daily standups and code reviews, gaining hands-on experience with full-stack development in a professional team environment – Learned collaborative development practices including version control with Git and structured sprint-based delivery

– Developed a Marketplace web application using ASP.NET MVC 5 and Bootstrap 4 as part of an end-of-studies internship project. – Designed and implemented the marketplace platform including product listings, user authentication, and search functionality – Built responsive UI components using Bootstrap 4, ensuring cross-browser compatibility and mobile-friendly layouts – Worked with SQL Server for database design, queries, and data management – Gained foundational experience in the full software development lifecycle from requirements gathering to deployment