
Rachida Daouairi
Senior IT Project Manager | Digital Transformation
Salaire / Taux journalier
Paris, France
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Digital & Omnichannel Solutions Specialist with 10+ years of experience in e-commerce project management and digital transformation. Successfully led implementation of omnichannel payment solutions at Lacoste and PIM/DAM platforms at Groupe ETAM, while managing complex stakeholder relationships across global brands like CHANEL and Renault. Delivers exceptional results by combining technical expertise with strong business acumen to optimize digital customer experiences and drive operational excellence.
Expérience de travail
eCommerce Rollout Project Manager
CHANELFreelance
avr. 2024 - mai 2025
1 an 2 mois
Hybrid
Skills: Leadership · Microsoft Excel · Communication · Animation de réunions · Revues de projet · Plans de projet · Élaboration de programmes · Stratégie de communication · Techniques d’animation · Leadership d’équipe · Établissement du budget · Résolution de problèmes · Compétences analytiques · Microsoft PowerPoint · Technologie numérique · Développement de processus · Analytique · Microsoft Office · Problématiques de conservation · Support pour la mise en service · Gestion de la relation avec les parties prenantes · Synthèse · Formation · Planification de projets · Expérience utilisateur (UX) · Commerce de détail · Projets informatiques · Calendriers · Recherche fondamentale · SharePoint · Expérience client
IT Customer Solutions Project Manager 🐊
LacosteFreelance
avr. 2023 - mai 2024
1 an 2 mois
Paris, France
- Omnichannel payment solution rollout within Lacoste Stores - New Tax-Free solution deployment
Product Owner
Groupe ETAMFreelance
mars 2022 - mai 2023
1 an 3 mois
Implementation of Product Information management (PIM/DAM) Platform. (Build & Run) - Tender process management - management of project stakeholders (plateform partner, key users, IT experts (SAP, SFCC)) - Agile project management (Daily Meetings, backlog management, tasks assignment and follow-up)
Product Owner / BA - Pardot/Salesforce
JellysmackFreelance
déc. 2021 - mars 2022
4 mois
*Pardot implementation on Marketing scope* - Identify the needs/requirements from the internal customer (Marketing teams) - Writing of users stories and functional specifications for the integration - Backlog management - Organization/Animation of workshops - Analyze and formalize business processes over the entire customer and business life cycle - Prioritize with the business lines, the VP Tech & tools excellence and the Salesforce Program Manager the processes to be implemented - Ensure the identification of key users & champions, change management, writing guidelines materials
Digital project manager (eCommerce/ Crm)
FreelanceFreelance
févr. 2020 - déc. 2021
1 an 11 mois
Skills: Microsoft Excel · Plans de projet · Élaboration de programmes · Leadership d’équipe · Microsoft PowerPoint · Analytique · Microsoft Office · Support pour la mise en service · Gestion de la relation avec les parties prenantes · Calendriers · Recherche fondamentale · Expérience client
Senior Digital Projects Manager
DPDgroup
avr. 2019 - déc. 2019
9 mois
2 missions: - Business Strategy for Customer Integration within European Business Units - Migration / revamping of group returns solution
Senior Consultant - Digital Transformation & Change Management
Maltem Consulting Group
sept. 2018 - mai 2019
9 mois
@Renault. Scope: Management & Diffusion of Training tools within Renault Academy - applications’ migration to Amazon Cloud - Training and support of worldwide Sales teams
Senior Consultant - Digital Transformation & International projects management
Keyrus
sept. 2017 - oct. 2018
1 an 2 mois
@Rexel (B2B projects) . Scope: - Coordination & support on B2B eCommerce platform (Hybris) for Netherlands & Sweden Business Units - UAT lead (8 countries). @Pernod-Ricard(eCrm projects - Salesforce) - Scope :Asia & Latam Countries rollouts on the Salesforce Marketing Cloud (SFMC) and Business Units Support
Senior Digital Project Manager
izmocars France
juin 2015 - juil. 2017
2 ans 2 mois
92100 Boulogne-Billancourt, France
• Management of client relationships to ensure smooth execution of projects and ongoing support. • Digital Marketing support • Pre-sales and post sales client presentation. • Project Management of various projects • Business Analysis of the client requirements, documentation and project preparation. • Management of the support and client management teams.
Freelance
_
janv. 2012 - juil. 2015
3 ans 7 mois
Web and e-commerce consultant
Digital Manager (freelance)
TOG - AllCreatorsTOGether
juil. 2014 - janv. 2015
7 mois
Milan, Italie
The first collection includes a creative rooster of high quality designers, such as Philippe Starck, Sebastian Bergne, Jonathan Bui Quang Da, Sam Hecht+Kim Colin, Ambroise Maggiar, Nicola Rapetti and Dai Sugasawa. www.togallcreatorstogethe.com -Community management -Driving online traffic (digital marketing campagns) -Managing corporate's website redesign
eCommerce Manager /Responsable eCommerce Maje.com
maje
sept. 2013 - juil. 2014
11 mois
7620 Paris, Danemark
-Website Optimization & increasing conversion rates -Elaboration & Implementation of the SEO & SEM strategy -Definition of Web marketing strategies and business plans, creation and implementation of commercial operations -Establishment, management and monitoring of search campaigns -Photoshoot Management & Organisation -Customer-Targeting & emailing -Contribute to the design of the front office and ergonomics of the website -Partnerships – E-reputation & Consumer Reviews Implementation -Wholesale Ecommerce Strategy definition -Reporting and follow up of activity -Monitoring and Analysis Web Analytics -Elaboration of creative briefs -Benchmark of competitors of the retail sector with multi-channel strategy
Business Manager
Avent Media
sept. 2011 - oct. 2012
1 an 2 mois
Paris, France
Recommandation, defining and implementing the online media strategy (Display,Search, Affiliate programs, CRM, Social media and community management) Negotiation of media partnerships and communication campaigns.
Galeries Lafayette
févr. 2008 - oct. 2011
3 ans 9 mois
Production and Quality Manager
juil. 2010 - oct. 2011
1 an 4 mois
Development of Galeries Lafayette website: - Optimizing the process of online publication (development of the back office tool) - Conflict resolution within and between projects or functional areas - KPI's optimizations
Online Product Manager
févr. 2008 - juil. 2010
2 ans 6 mois
Launch of the website galerieslafayette.com: - Management of the back and front office - Coordination and organization of shootings - E-merchandising and integration of new collections - Newsletters (creative brief) - Follow-up of sales analysis, stocks and restocking - Community management - Partnership's coordination
Purchasing Assistant and Marketing Coordinator
Surinvitation.com (private online sales) – TF1 Group
mai 2007 - déc. 2007
8 mois
- Private sales organization (Developing the offers: price negotiation, choice of products, follow-up of the orders, organization of shootings) - Competitive intelligence (gathering competitors' B to C) with a weekly summary - Coordination between Marketing and Purchasing department - Organization of B to B events
Purchasing Department
Monoprix
juil. 2006 - juil. 2007
1 an 1 mois
Junior Buyer, Accessories Department - In charge of the listing national and international suppliers: quantitative and qualitative analysis of products, price negociations, placing orders (Asian and Indian suppliers mainly) - Follow-up of the current collections: validation and approval of the models - Benchmarking Department Assistant: - Organisation of international business trips - Coordination of internal and external information
Formation
Albert Schweitzer College, Le Raincy (France)
BTS Trilingual Assistant
2004 - 2006
2 ans 1 mois
Alienor d'Aquitaine College, Poitiers (France)
Baccalaureat
2001 - 2004
3 ans 1 mois
Licences et certifications
Certification au langage SQL
Délivré le : juil. 2025