Rachida Daouairi

Senior IT Project Manager | Digital Transformation

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

Gestion de projet - PMOJiraSalesforceCMS e-commerceTest Driven DevelopmentGitLabDéveloppement BackendDéveloppement FrontendAzurePostmanSites internet e-commerceMonday.comCampagne de CommunicationLead GenerationCRMCorrectionGitHubConfluenceBusiness DevelopmentStratégie de marqueGoogle AnalyticsDesign webFigmaSalesforce Marketing CloudUI Product DesignTraductionProject OwnerStratégie MarketingEmailingSEOCopywritingIdentité VisuelleAWS

Langues

Français (Maternelle)Anglais (Courant)Espagnol

À propos

Introduction

Digital & Omnichannel Solutions Specialist with 10+ years of experience in e-commerce project management and digital transformation. Successfully led implementation of omnichannel payment solutions at Lacoste and PIM/DAM platforms at Groupe ETAM, while managing complex stakeholder relationships across global brands like CHANEL and Renault. Delivers exceptional results by combining technical expertise with strong business acumen to optimize digital customer experiences and drive operational excellence.

Liens

Expérience de travail

eCommerce Rollout Project Manager

CHANELFreelance

avr. 2024 - mai 2025

1 an 2 mois

Hybrid

Skills: Leadership · Microsoft Excel · Communication · Animation de réunions · Revues de projet · Plans de projet · Élaboration de programmes · Stratégie de communication · Techniques d’animation · Leadership d’équipe · Établissement du budget · Résolution de problèmes · Compétences analytiques · Microsoft PowerPoint · Technologie numérique · Développement de processus · Analytique · Microsoft Office · Problématiques de conservation · Support pour la mise en service · Gestion de la relation avec les parties prenantes · Synthèse · Formation · Planification de projets · Expérience utilisateur (UX) · Commerce de détail · Projets informatiques · Calendriers · Recherche fondamentale · SharePoint · Expérience client

IT Customer Solutions Project Manager 🐊

LacosteFreelance

avr. 2023 - mai 2024

1 an 2 mois

Paris, France

- Omnichannel payment solution rollout within Lacoste Stores - New Tax-Free solution deployment

Product Owner

Groupe ETAMFreelance

mars 2022 - mai 2023

1 an 3 mois

Implementation of Product Information management (PIM/DAM) Platform. (Build & Run) - Tender process management - management of project stakeholders (plateform partner, key users, IT experts (SAP, SFCC)) - Agile project management (Daily Meetings, backlog management, tasks assignment and follow-up)

Product Owner / BA - Pardot/Salesforce

JellysmackFreelance

déc. 2021 - mars 2022

4 mois

*Pardot implementation on Marketing scope* - Identify the needs/requirements from the internal customer (Marketing teams) - Writing of users stories and functional specifications for the integration - Backlog management - Organization/Animation of workshops - Analyze and formalize business processes over the entire customer and business life cycle - Prioritize with the business lines, the VP Tech & tools excellence and the Salesforce Program Manager the processes to be implemented - Ensure the identification of key users & champions, change management, writing guidelines materials

Digital project manager (eCommerce/ Crm)

FreelanceFreelance

févr. 2020 - déc. 2021

1 an 11 mois

Skills: Microsoft Excel · Plans de projet · Élaboration de programmes · Leadership d’équipe · Microsoft PowerPoint · Analytique · Microsoft Office · Support pour la mise en service · Gestion de la relation avec les parties prenantes · Calendriers · Recherche fondamentale · Expérience client

Senior Digital Projects Manager

DPDgroup

avr. 2019 - déc. 2019

9 mois

2 missions: - Business Strategy for Customer Integration within European Business Units - Migration / revamping of group returns solution

Senior Consultant - Digital Transformation & Change Management

Maltem Consulting Group

sept. 2018 - mai 2019

9 mois

@Renault. Scope: Management & Diffusion of Training tools within Renault Academy - applications’ migration to Amazon Cloud - Training and support of worldwide Sales teams

Senior Consultant - Digital Transformation & International projects management

Keyrus

sept. 2017 - oct. 2018

1 an 2 mois

@Rexel (B2B projects) . Scope: - Coordination & support on B2B eCommerce platform (Hybris) for Netherlands & Sweden Business Units - UAT lead (8 countries). @Pernod-Ricard(eCrm projects - Salesforce) - Scope :Asia & Latam Countries rollouts on the Salesforce Marketing Cloud (SFMC) and Business Units Support

Senior Digital Project Manager

izmocars France

juin 2015 - juil. 2017

2 ans 2 mois

92100 Boulogne-Billancourt, France

• Management of client relationships to ensure smooth execution of projects and ongoing support. • Digital Marketing support • Pre-sales and post sales client presentation. • Project Management of various projects • Business Analysis of the client requirements, documentation and project preparation. • Management of the support and client management teams.

Freelance

_

janv. 2012 - juil. 2015

3 ans 7 mois

Web and e-commerce consultant

Digital Manager (freelance)

TOG - AllCreatorsTOGether

juil. 2014 - janv. 2015

7 mois

Milan, Italie

The first collection includes a creative rooster of high quality designers, such as Philippe Starck, Sebastian Bergne, Jonathan Bui Quang Da, Sam Hecht+Kim Colin, Ambroise Maggiar, Nicola Rapetti and Dai Sugasawa. www.togallcreatorstogethe.com -Community management -Driving online traffic (digital marketing campagns) -Managing corporate's website redesign

eCommerce Manager /Responsable eCommerce Maje.com

maje

sept. 2013 - juil. 2014

11 mois

7620 Paris, Danemark

-Website Optimization & increasing conversion rates -Elaboration & Implementation of the SEO & SEM strategy -Definition of Web marketing strategies and business plans, creation and implementation of commercial operations -Establishment, management and monitoring of search campaigns -Photoshoot Management & Organisation -Customer-Targeting & emailing -Contribute to the design of the front office and ergonomics of the website -Partnerships – E-reputation & Consumer Reviews Implementation -Wholesale Ecommerce Strategy definition -Reporting and follow up of activity -Monitoring and Analysis Web Analytics -Elaboration of creative briefs -Benchmark of competitors of the retail sector with multi-channel strategy

Business Manager

Avent Media

sept. 2011 - oct. 2012

1 an 2 mois

Paris, France

Recommandation, defining and implementing the online media strategy (Display,Search, Affiliate programs, CRM, Social media and community management) Negotiation of media partnerships and communication campaigns.

Galeries Lafayette

févr. 2008 - oct. 2011

3 ans 9 mois

Production and Quality Manager

juil. 2010 - oct. 2011

1 an 4 mois

Development of Galeries Lafayette website: - Optimizing the process of online publication (development of the back office tool) - Conflict resolution within and between projects or functional areas - KPI's optimizations

Online Product Manager

févr. 2008 - juil. 2010

2 ans 6 mois

Launch of the website galerieslafayette.com: - Management of the back and front office - Coordination and organization of shootings - E-merchandising and integration of new collections - Newsletters (creative brief) - Follow-up of sales analysis, stocks and restocking - Community management - Partnership's coordination

Purchasing Assistant and Marketing Coordinator

Surinvitation.com (private online sales) – TF1 Group

mai 2007 - déc. 2007

8 mois

- Private sales organization (Developing the offers: price negotiation, choice of products, follow-up of the orders, organization of shootings) - Competitive intelligence (gathering competitors' B to C) with a weekly summary - Coordination between Marketing and Purchasing department - Organization of B to B events

Purchasing Department

Monoprix

juil. 2006 - juil. 2007

1 an 1 mois

Junior Buyer, Accessories Department - In charge of the listing national and international suppliers: quantitative and qualitative analysis of products, price negociations, placing orders (Asian and Indian suppliers mainly) - Follow-up of the current collections: validation and approval of the models - Benchmarking Department Assistant: - Organisation of international business trips - Coordination of internal and external information


Formation

Albert Schweitzer College, Le Raincy (France)

BTS Trilingual Assistant

2004 - 2006

2 ans 1 mois

Alienor d'Aquitaine College, Poitiers (France)

Baccalaureat

2001 - 2004

3 ans 1 mois


Licences et certifications

Certification au langage SQL

Délivré le : juil. 2025

Certifié par Senza formations

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