Rafael MORALES

Strategic project aimed at the continuous improvement of student acquisition campaigns, based on feedback from past campaigns. First-ever implementation of a Low Code solution at OMNES Education. Successfully delivered two critical Power Apps applications in record time (3 months) and on a constrained budget; the apps are now used daily by 200 business users. ► Full project ownership: scoping, budgeting, governance, and timeline management ► Technology choice (Power Platform) and validation of the technical stack by the Architecture Committee ► Built and led a cross-functional project team (internal staff and external vendors) ► Ran business workshops, gathered requirements, and authored detailed functional specifications ► Modeled business processes and data dictionaries; contributed to application development ► Led change management efforts: user onboarding, training, and documentation ► Accountable for continuous improvement and post-deployment support

Led the first RPA initiative at OMNES Education, resulting in the automation of five finance-related processes. ► Ran an internal awareness campaign to promote RPA adoption: targeted communications, meetings with department heads, and ideation workshops ► Assessed the ROI of candidate use cases and presented analysis to the governance committee for GO/NO GO decisions ► Established the initial governance framework for RPA: selection criteria, prioritization, and project methodology Coordinated internal stakeholders (IT, business teams, finance) and external partners (vendor and integrator)

Digital transformation consulting company. Key data: 450 employees in France, Switzerland, BeLux. 65m € turnover, +50% growth in 5 years. • Animation of the Agile workgroup • Commercial development

Product Owner for the Data Power BI team ► Implementation of SCRUM Framework for the team since Sprint 1 ► Collection of user needs (Confluence) and User Story creation ► Backlog refinement (Jira) ► Roadmap definition ► Planning poker animation with a taylor-made template for Data Warehouse and Power-Bi US’s complexity valuation. ► Scrum Ceremonies animation ► User Acceptance Test planning ► Punctual help for Power B.I. creation

Project Manager for the implementation of a Master Data Manager for AEW real estate assets ► User needs collection through workshops with business representatives ► Specifications : Prototyping, Data Dictionary, Data Models, Interface definitions and Functional specifications. ► Implementation of a backlog, and backlog refinement and features prioritization. Planification and animation of UAT with business representatives ► Piloting of the implementation of an external software for German teams Expression of needs ► User need and development piloting for the external software editor (Soneka – J2AM) on behalf of AEW (outgoing and incoming interface, reportings, features)

Automation of the reception, conversion, and import within eFront management software of bank statements ► Protocol and format definition for bank statement reception (CFONB120 through PESIT) ► Conversion from CFONB120 to eFront specific format process specification, development and implementation (Python, Git, Jenkins). ► Pilotage of the exchange protocol implementation between the statement editor and Natixis.

Process review in order to streamline and optimize credit approval process for Market transactions for Corporate and asset Manager customers for GLBA/CRE Team. ► Roadmap definition for process review prioritization on the market transaction scope. ► Workshop preparation and animation on a worldwide scope with business representatives in order to identify AS-IS process and highlight pain points. ► AS-IS process modelling and improvement axis identification ► Target process formalization, ► By profile business requirement identification ► Arbitration workshop planning and animation for the Target Process ► Piloting, Steering and business representatives dedicated committees animation