Rajanish S D

Building the next generation Agentic AI Healthcare Economy

Totalcloud is a Next-Gen Visual and Interactive interface to your AWS cloud Infrastructure.

Product: Customer Experience Management(CEM)- Subscriber Analytix (Subscriber-Centric Business Intelligence for Marketing, Customer Care & Network teams) Responsibilities: • Client Interactions- Key liaison between the clients and the technical team in the US • Define KPIs to derive insights for Marketing, Network and Customer Care Teams • Translating Business Requirements into Technical Requirements that can be used by the development team • Big Data Analysis and Data Modelling for various data feeds • Analyze large volumes of raw data feed and extract meaningful information from it • Acting as a Domain Consultant for analyzing telecom data and providing insights. • Supporting Clients in Designing Dashboards using existing KPIs and Dimensions • Identify New Areas of Opportunities with existing customers for products or service • Provide support for solution discussions for new sales opportunities • Cross Team interactions with Product Management, Development & QA Technical Skills: • Hands-on experience with SQL/R Tools & Database • Netezza, Vertica, MS SQL, DB visualizer, Storm

Product: Customer Experience Management(CEM)- Subscriber Analytix (Subscriber-Centric Business Intelligence for Marketing, Customer Care & Network teams) Responsibilities: • Client Interactions- Key liaison between the clients and the technical team in the US • Define KPIs to derive insights for Marketing, Network and Customer Care Teams • Translating Business Requirements into Technical Requirements that can be used by the development team • Big Data Analysis and Data Modelling for various data feeds • Analyze large volumes of raw data feed and extract meaningful information from it • Acting as a Domain Consultant for analyzing telecom data and providing insights. • Supporting Clients in Designing Dashboards using existing KPIs and Dimensions • Identify New Areas of Opportunities with existing customers for products or service • Provide support for solution discussions for new sales opportunities • Cross Team interactions with Product Management, Development & QA

Participated in some of key Online Competitions Best Buy: Recommend 5 popular SKU’s in a product category based on the user query string, category, query time and click time. Online Product Sales: Predict the sales for 12 months based on various features of the product and the advertising campaign CrowdFlower -Sentiment Analysis: Predict the sentiments of social media tweets(Twitter). The Sentiment to be captured in 24 different output labels. Digit Recognizer: Predict handwritten digits represented in the form of 28x28 pixels values. Statistical Projects: Customer Segmentation: Segment the clients of a wholesale distributor based on the consumption pattern of products Prediction: Predict the city-cycle fuel consumption in miles per gallon based on the car attributes Classification: Predict if the client will subscribe to a term deposit based on the direct marketing campaign Ordered Prediction: Predict likeliness of junior college students to apply to a graduate college

Region- Europe, Middle East and North Africa CRM Products: Campaign Management, Customer Segmentation, Winback Loyalty Solution, Recommendation Engine, Partner Management, Dynamic Discounting Solution, Revenue Planning, SMSC, MMSC, USSD, SDP, Data Product Business Development • Lead Generation for Campaign Management Solution. • Product Pricing, Costing of the entire project(P&L)and maintaining EBITA margins • Analysing requirements for customer value management products and Analytics • Interactions with Product Unit Head and CXO’s to prepare a winning proposal and getting required approvals • Quotation Analysis: Determine the deal price based on historical data • Customize systems & services offerings bundle based on the requirements • Cross Team interactions with Customer Solution team, Product Management, Engineering, Support and Sales team to prepare a compelling proposal.  Pre-Sales • Account Mining for some of the Key Accounts in Middle East and Europe • Product Positioning & Product Marketing based on the Industry Requirement • Preparing Case Studies and Sales deck for product pitches and client meetings • Proposal Planning : Understanding clients requirements, engaging right teams, creating and finalizing bid plan with key stakeholders and finalizing structure of proposals response • Bid management- Handling the RFP/RFQ/RFI proposals from various clients

Protocol Stack Development and Maintenance. • Developed & Managed Protocol stacks (MRCP, SIP, DIAMETER(Billing), H.248, Megaco, SCCP, RTP, RTCP,AAL2) • Familiar with most of the 3GPP, ITU, IETF Standards and also made contributions to the standards • Led a team of 4 through the SW development life cycle from Pre-Technical Research till delivery • Simultaneously managed 3 teams to set objectives & supervised the team till project completion • Single point of contact for clients in Functional Requirement Gathering and Issue Resolution processes • Proficient in both Waterfall and Agile SDLC Methodologies Professional Initiatives • Conceptualized an Automated Code Verification System for code management saving 1 person day of effort • Awarded Best Contributor Award for conceptualizing and developing the automated system at Huawei