Ramaj Raed
Customer Service Specialist
Salary / Daily rate
Alexandria, Alexandria Governorate, Egypt
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service specialist with 3+ years of experience across diverse industries and CRM platforms. Proven expertise in Salesforce, client relationship management, and administrative support with strong problem-solving skills. Ready to deliver exceptional customer experiences and streamline your business operations.
Work experience
Client Relationship Specialist
Maids.cc
Oct 2024 - Jul 2025
10 months
Alexandria, Alexandria Governorate, Egypt
Customer Service Specialist
Concentrix
Jan 2024 - Oct 2024
10 months
Alexandria, Alexandria Governorate, Egypt
Customer advisor
Customer Service Associate
Majorel
May 2023 - Jan 2024
9 months
Skills: Customer Support
Sutherland
Jan 2022 - May 2023
1 year 5 months
Alexandria, Alexandria Governorate, Egypt
Customer Success Specialist
Dec 2022 - May 2023
6 months
Alexandria, Alexandria Governorate, Egypt
Skills: Communication · Customer Service · Salesforce.com · Customer Support · Documentation · Problem Solving
Customer Service Representative
Jan 2022 - Dec 2022
1 year
Alexandria, Alexandria Governorate, Egypt
Skills: Customer Satisfaction · Documentation · Problem Solving
Recruiter
Virtual RecruitmentFreelance
Dec 2021 - May 2022
6 months
Alexandria, Alexandria Governorate, Egypt
Administrative Assistant
Government Entity-Egypt
Nov 2020 - Dec 2021
1 year 2 months
Alexandria, Alexandria Governorate, Egypt
Doing administrative work for the Social Insurance governmental facility
Student
alexanderia university
Sep 2016 - Jul 2020
3 years 11 months
Alexandria, Alexandria Governorate, Egypt
Student
Education
Alexandria University
Student
2016 - 2020
4 years 1 month