Rana Sfeir

Senior E-commerce Manager | SEO & SEM

Salary / Daily rate

Ajaltoun, Lebanon

Freelance, open to permanent contract

Skills

E-commerce Websites

Languages

ArabicEnglishFrench

About me

Intro

E-commerce and digital marketing expert with 20+ years driving exceptional growth across MENA markets. Achieved 100% increase in online sales, 70% boost in campaign effectiveness, and 80% sales growth through strategic digital initiatives. Specialized in SEO/SEM, social media marketing, and ROI optimization to maximize your brand's digital presence.

Links

Work experience

Digital and E-commerce Manager

Pierre Fabre Moyen Orient

Dec 2018 - Present

7 years 11 months

Middle East · Hybrid

◦Developed an integrated digital marketing strategy leading to a 30% increase in online engagement and a 5% rise in conversion rates. ◦Achieved a 40% boost in client retention rates through targeted email campaigns and marketing database optimization. ◦Launched corporate websites for Lebanon and the Middle East, resulting in a 100% increase in online sales and site traffic. ◦Supervised advertising activities on Middle Eastern platforms, achieving a 70% increase in online sales. ◦Implemented ROI and KPI measures, enhancing campaign effectiveness by 70%. ◦Produced detailed reports on marketing campaign effectiveness, providing insights that improved strategic decision-making by 60%. ◦Built the overall digital marketing strategy, including SEO, SEM, email, and social media campaigns. ◦Led the development of company websites while creating strategies to drive customer traffic. ◦Enhanced the presence and engagement of social media platforms and YouTube in the region. ◦Worked closely with regional e-commerce platforms to plan and monitor promotional campaigns. ◦Engaged with PR marketing efforts involving bloggers in the Middle East to boost brand visibility. ◦Tracked marketing campaign through analytics from Google Analytics and Facebook Business Manager. ◦Engaged with social media agencies, consultants, and KOL doctors to elevate marketing outcomes.

Brand Manager

Pharma Group Holding

Feb 2016 - Dec 2018

2 years 11 months

Lebanon · On-site

◦Achieved a 50% increase in consumer brand awareness through successful marketing campaign execution. ◦Drove brand revenue growth by 60% by identifying and implementing innovative marketing tools. ◦Enhanced market penetration for four derma cosmetics brands through strategic collaborations. ◦Reduced stockouts by 70% by monitoring sell-in and sell-out rates to maintain optimal inventory levels. ◦Improved sales performance by 70% by creating comprehensive sales reports. ◦Managed the strategic development of five derma cosmetics and para-pharmaceutical brands. ◦Developed product positioning and marketing strategies to strengthen brand presence. ◦Oversaw P&L management, stock cover, and shipment processes to align with business goals. ◦Followed up on sales performance and growth metrics to ensure targets were met. ◦Collaborated with suppliers in France to optimize product offerings and supply chain efficiency. ◦Built and energized talent through coaching, recruiting, and developing team members. ◦Identified and pursued new revenue opportunities through innovative communication strategies. ◦Conducted price and competition analyses to inform strategic decision-making. ◦Worked with cross-functional teams to support sales initiatives.

Regional Brand Manager

Mena Nutrition FZCO

May 2014 - Dec 2015

1 year 8 months

Dubai - United Arab Emirates

◦Developed a comprehensive budget structure, leading to a reduction in marketing expenses and a significant increase in ROI. ◦Implemented marketing strategies that resulted in a 30% increase in market share, enhancing brand recognition. ◦Led digital brand awareness campaigns that doubled online presence, alongside organizing PR activities that boosted brand visibility by 50%. ◦Delivered impactful reports to upper management illustrating the success of marketing initiatives, contributing to a rise in overall sales. ◦Managed sponsorships for events across the MENA regions, elevating brand presence in multiple markets. ◦Delivered marketing activities within allocated budgets, ensuring effective resource management. ◦Conducted market research to identify key marketing opportunities within the competitive landscape. ◦Designed both local and national marketing strategies, aligning with overarching business objectives. ◦Monitored and reported to senior management on the effectiveness of marketing strategies and campaigns. ◦Analyzed product launches and market, consumer, and competitive information to inform strategic decisions. ◦Managed daily interactions with PR, advertising, and marketing agencies to optimize marketing output. ◦Participated in brand strategy discussions, contributing insights to enhance brand positioning.

HOLDAL Group

Jan 2002 - May 2014

12 years 5 months

Lebanon, TN, USA

Country Sales Manager

Jan 2006 - May 2014

8 years 5 months

Lebanon, TN, USA

◦Achieved a 30% increase in brand profitability through the development and execution of yearly sales goals and business plans. ◦Drove an 80% growth in sales across key regions by monitoring performance and setting ambitious yet attainable targets. ◦Enhanced overall sales team productivity by 80% through effective recruitment and training of high-performing team members. ◦Improved brand recognition and consumer engagement through successful event execution. ◦Developed and maintained annual business plans, sales strategies, and marketing plans to achieve company sales goals. ◦Controlled budget guidelines by managing expenses and conducting thorough analyses of stock cover, sales reports, and P&L statements. ◦Coordinated market penetration efforts through the initiation and implementation of targeted action plans. ◦Set and monitored sales targets for individual medical representatives and the overall sales team. ◦Collaborated with the Marketing Manager to design strategies aimed at increasing market share. ◦Organized events and congresses in Lebanon and internationally in collaboration with KOLs to bolster brand presence. ◦Managed regulatory compliance and modifications of product labels in the Middle East over a three-year period.

Medical representative

Jan 2002 - Jan 2006

4 years 1 month

◦Conducted comprehensive market research to identify new business opportunities and inform sales strategies. ◦Participated in trade shows, expanding professional network and promoting brand visibility in the market. ◦Promoted Novalac in Lebanon involves several strategic initiatives aimed at increasing brand awareness.


Education

Lebanese University - Faculty of Sciences

Master's degree

1997 - 2001

4 years 1 month

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