Raoul Ngarambe

Customer Experience Specialist

Salary / Daily rate

Kigali, Rwanda

Freelance, open to permanent contract

Remote only

Skills

Project Management (PMO)Marketing Ops

Languages

EnglishFrenchKinyarwanda

About me

Intro

Customer Experience Professional | Fluent in English & French | 95%+ CSAT & 90%+ Quality Scores | Fintech/iGaming |

Links

Work experience

CUSTOMER RELATIONSHIP CONVERSION MANAGER

STARTRADER

Jan 2026 - Present

10 months

Remote

Customer Experience Specialist

PIN-UP GLOBAL

Nov 2025 - Present

1 year

Customer Experience Executive

Deriv

Nov 2023 - May 2025

1 year 7 months

Kigali, Rwanda

Education

The African Leadership University

Bachelor's degree

2021 - 2024

3 years 1 month

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