Raphaelle Soldaini

Operations Manager | Seasonal Boat Tour Company – Tourism Sector Led the development and management of the product and pricing strategy, online booking system, website, and customer experience. Defined and executed a results-driven digital communication strategy: produced engaging video and photo content, implemented targeted content marketing plans to boost engagement and conversions, and managed social media campaigns. Successfully created a multilingual tourist guide and audio guide (French, English, Italian) to enhance the customer journey and brand visibility.

Built and managed a boutique property and tourism brand SO Casa, focused on short-term rental operations, travel experiences, and home transformation. - Oversaw end-to-end property scouting, renovation, and management. - Delivered tailored hospitality experiences, curated travel guides, and led social content strategy. - Developed operational processes and pricing strategies. https://linktr.ee/so_casa_rome

• Implemented new functionalities and led the maintenance of Magento e-commerce platform migration to Salesforce Commerce Cloud for a luxury watches brand. • Collaborated with cross-functional teams to ensure seamless transition and optimization of the e-commerce platform.

Drove digital transformation initiatives powered by Pega’s low-code platform, using SAFE PO/PM principles. Aligned product vision with business goals, prioritised workstreams, and contributed to lean delivery practices. Focused on efficiency, business process automation, and integration with enterprise systems.

Driverso is a luxury car rental marketplace. • In charge of Driverso Product definition and roadmap: Driverso platform, Driverso back- office, Driverso Apps (IOs and Android), Driverso new back-end architecture: AWS cloud, Kubernetes framework, REST APIs, Keycloak authentification platform.

In charge of Product definition for Acceptance (Point Of Sales & online Payment Gateway) and Acquiring, and setting roadmap priorities for Corporate Clients.

Scalapay is online method payment in 3 installments without any interests. • In charge Scalpay payment method Integration on merchant e-commerce platforms by direct API integration or proprietary plug-ins and SDKs( WooCommerce, Magento, Prestashop, OpenCart, Salesforce, etc) • Scalapay Plug-ins implementation and enhancement.

• Developed strategic partnerships with key e-commerce players (GDO, retailers, pure players) to accept Edenred digital products. • Negotiated acceptance terms and worked cross-functionally to enable online and POS integrations. • Focused on growing Edenred’s digital merchant network and employee benefit ecosystem.

In charge of the flights results page with the objectives to: sell more convenient and profitable content; optimise flight content display and enhance user experience at the selection step. In year cumulative achievement: +5,9% uplift RM/session equivalent to EBITDA +11 (€Mn)

Product Manager & Product Owner – Helios Transformation Program (Renault – Nissan Alliance) Led the implementation of a unified, fully responsive digital platform adopted across all Nissan-Renault Alliance websites globally. As Product Manager, owned the vehicle configurator component and managed the integration of Renault legacy systems into the new Helios platform. As Product Owner, defined the feature backlog, prioritized user stories, and drove the successful implementation of the product roadmap in alignment with business and technical goals.