Rasmus Palmroth
Customer Service Representative
Salary / Daily rate
Kallithea, Greece
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Customer service professional with 2+ years at Teleperformance, specializing in multichannel support and quality excellence. Proven expertise in CRM systems, technical troubleshooting, and creative content creation with strong Finnish/English communication skills. Ready to deliver exceptional customer experiences and drive satisfaction for your business.
Work experience
Customer Service Representative
Teleperformance Greece
Jul 2022 - Mar 2025
2 years 9 months
Remote, OR 97458, USA
Provided high-level customer support via phone, email, and chat Handled customer concerns via app reviews Met and often exceeded service quality goals and targets Worked efficiently alongside colleagues and management, fostering a meaningful and productive relationship Adapted to changing guidelines and complex processes in a fast-paced environment
Education
Luostarivuoren Lyseon lukio
High School Diploma
2018 - 2021
3 years 5 months