Ratnesh Prasad
Community Manager
Salary / Daily rate
Bengaluru, Karnataka, India
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Community management expert with 3+ years scaling Discord communities to 30K+ members and leading QA testing operations. Proven success in driving engagement through strategic events, managing cross-functional teams of 10+ members, and implementing quality assurance processes. Specialized in gaming industry community growth, product testing, and operational excellence.
Work experience
Community Manager
Cyzens.io
Apr 2025 - Present
1 year 7 months
Bengaluru, Karnataka, India
• Community Growth and Support: Managed a 25K+ member Discord community by resolving support tickets, onboarding users, and collaborating with moderators to maintain a friendly, active, and inclusive space. • Engagement & Events: Drove engagement through Discord quests, Twitter contests, and community events, ensuring members felt valued and issues were addressed promptly.
Glip.gg
Sep 2021 - Present
5 years 2 months
India · On-site
Senior QA Tester
Jan 2022 - Present
4 years 10 months
India · On-site
• Team Management and Workflow Management: Led the end-to-end testing process for product features and performance, managing a team of testers by assigning tasks, tracking progress, and ensuring timely, high-quality delivery. • Bug Reporting and Quality Assurance: Created detailed bug reports and maintained organized tracking sheets, enabling faster issue resolution and helping developers prioritize fixes. Focused on early issue detection to boost overall product reliability.
Community Lead
Sep 2021 - Present
5 years 2 months
India · On-site
• Community Growth & Event Hosting: Managed and scaled a 30K+ member Discord community by organizing regular gaming events to boost engagement and build strong member connections.. • Moderation Team Leadership: Led a team of 10+ moderators, providing guidance to maintain a positive, inclusive environment and drive consistent chat activity.
Education
Chhattisgarh Swami Vivekanand Technical University
Diploma of Education
2018 - 2021
3 years 1 month