Raymond Deng

- Produced marketing materials for European Core, Core Plus, and Value-Add real estate funds, translating portfolio and market data into investor-ready content, supporting c. €500m of fundraising activity. - Collaborated with APAC teams and the Capital Formation Committee to formulate sector- and region-focused SMA strategies, translating investor requirements into tailored investment propositions and marketing materials. - Produced factsheets, acquisition materials, and investor pitch presentations for fundraising initiatives, collaborating closely with Research, Investment, and Data teams to deliver investor-ready materials, supporting 60+ deliverables across European real estate strategies. - Managed time-sensitive compliance reviews for investor materials, coordinating last-minute factsheets, presentations, and marketing documents ahead of investor meetings, ensuring timely approval and compliance within tight (often sub-24-hour) deadlines.

·       Produced performance analytics, compelling investor materials for portfolios totalling US$2.5bn AUM by delivering weekly, monthly, and ad-hoc reports, enhancing decision-making and transparency. ·       Optimised reporting processes and coordinated with portfolio managers, investment analysts, and other stakeholders to address investor inquiries, maintain investor database, and ensure accuracy by reviewing and cleansing data, reducing turnaround time, and increasing operational efficiency. ·       Prepared and managed investor communications, including DDQs and RFPs, ensuring accurate and timely responses while enhancing the firm’s professionalism in client engagement. ·       Collaborated with portfolio managers to translate complex investment insights into clear, compelling product narratives for both institutional and private wealth clients.

• Conducted root cause analysis, implemented process improvements, and achieved a substantial 40% reduction in system downtime and a remarkable 50% improvement in overall operational efficiency. • Identify process inefficiencies by integrating a streamlining solution to optimise operational process efficiencies in legal, payment, and tenant move-in, improving turnaround time for administrative tasks by 30%. • Managed stakeholder expectations through CRM, email, and phone communication resulting in a 40% reduction in customer query response time and a notable increase in customer satisfaction ratings. • Successfully delivered three new residential projects with 400-500 monthly requests, showcasing excellent project management skills.

• Identified market position by leveraging data-driven insights to conduct in-depth analysis of quantitative and qualitative information, effectively identifying key market trends and strategically developing a robust sales infrastructure to meet evolving market demand. • Proposed a transformative business growth plan to the COO by analysing pricing strategy, resulting in a recommended pivot to the SaaS business model that would drive a 30% increase in ROI. • Drove early user engagement by organisational communication, managing deadlines, team alignment, and balancing different responsibilities among engineering and operations departments, resulting in the acquisition of 800 waitlisted pilot users before launch. • Created pitch decks for VCs by visually communicating business concepts, value propositions, market opportunities, and growth strategies to secure pre-seed funding of $300,000.