Rebecca Shotsha

Public Sector Programme & Policy Delivery Manager

1 recommendation

Salary / Daily rate

1 person recommend

Brussels, Belgium

Mobility: London, Paris, ...

Freelance, open to permanent contract

Can come onsite

Skills

Key Account ManagerBusiness Development RepresentativeDigital TransformationContract ManagementRecruitmentNegotiationProcess ImprovementCSSSales ManagerCanvaNotionProduct MarketingJiraCustomer Success ManagerProduct ManagementSales OpsZoho CRMn8nWebsitesPower BISalesforceChange ManagementHTMLMySQLNo-code ApplicationsEmailingTalent ManagementKanbanScrumGrowthHead of SalesPerformance ManagementTalent AcquisitionOrganizational DevelopmentCustomer SuccessConsulting ITCustomer Support ManagerProcurementSourcingTalent ManagerTalent Acquisition ManagerManagement ConsultingRecruiterPMOTalent Acquisition Specialist

Languages

French (Native)English (Fluent)

Recommended by

Xavier Schafer

ACENSI

Business Manager

Recommended on 13 june 2023

About me

Intro

EU programme delivery specialist with expertise managing digital & economic IT projects for European Institutions. Proven track record in stakeholder governance, contract negotiation, and account management for Commission and Agencies. PMP candidate bringing policy insight and agile methodologies to drive your projects on-time and within budget.

Links

Work experience

Founder

The RWS GROUP

Mar 2023 - Present

3 years 8 months

Zaventem, Belgium

Are you struggling to keep your IT projects on track? Are you finding it difficult to manage your IT team effectively? Look no further! Our company offers expert IT project and team management services to help you achieve success. Our experienced professionals will work with you to understand your unique needs and goals, and develop a customized plan to ensure the smooth and efficient management of your IT projects and team. We will provide regular updates and status reports, keeping you informed every step of the way. Our team has a wealth of experience managing projects and teams of all sizes and complexities, utilizing the latest project management methodologies and technologies to ensure success. We will work tirelessly to ensure your IT projects are delivered on time, within budget, and meet your expectations.

Sopra SteriaFreelance

Sep 2022 - Jan 2026

3 years 5 months

Brussels, Belgium

Account Manager (Digital, Social & Economy) for European Institutions (Commission and Agencies)

Mar 2024 - Jan 2026

1 year 11 months

Brussels, Belgium

Account Manager and Contract Manager for European Institutions (Commission, Parlement and Agencies)

Sep 2022 - Mar 2024

1 year 7 months

Brussels, Belgium

Framework contract : DIGIT TM II, DIMOS VI, ECHA FWC 6** lot 2, FODFIN/MINFIN - Responsible for Time & Means contractor : contract negotiation, renewal, trainings,... - Taking care of recruitment and onboarding new consultant - Replying to official request (around 20 per week) - Pro-active liaison with stakeholders to develop new business - Identifying new markets

Account Manager for European Institutions

ARHS Developments Belgium

Apr 2022 - Aug 2022

5 months

Zaventem, Belgium

Framework contract : DIGIT TM II - Responsible for the transfer of consultant form DIGIT TM to DIGIT TM II - Developing business at the European Institutions - Develop commercial relationships with dedicated EU customers

International Talent Acquisition Specialist for European Institutions

NRB

Jul 2021 - Mar 2022

9 months

Oud-Heverlee, Belgium

Framework contract : DIGIT TM, EEAS, EUROPOL, - Identifying and attracting talented IT Consultants for our clients, the European Institutions based in Luxembourg and other various EU Member States; - Building strong relationships with your internal and external clients; - Bringing innovative ideas to improve our service or to adapt to new best practices within Talent Acquisition.

Bechtle

Jun 2020 - Jul 2021

1 year 2 months

Brussels, Belgium

Software Sales Consultant for European Institutions

Jun 2020 - Jul 2021

1 year 2 months

Brussels, Belgium

Owner of the order process - Collect the necessary information to assure a correct order - Point of contact for customer for ordering (DIGIT) - Actively collaborate with suppliers to assure the best purchases prices and delivery conditions - Monitor progress and timing - Initiate escalations - When necessary take charge of the communications within projects (meetings, reports, presentations,…) Logistic management - Monitor the implementation of orders until their final stage, - Monitor the respect of SLA and the execution of the deliveries, - Ordering of parts and products, 3rd party services, … Close collaboration with several departments in our headquarters in Neckarsulm as well as close contact with our suppliers Claims management - Support the account managers (reporting) so they can target and grow existing accounts

Sales And Marketing Intern

Feb 2021 - May 2021

4 months

Région de Bruxelles-Capitale, Belgique

Sales & Marketing Intern Department : Software Main objective: Increase visibility of a product range to bring awareness to the different solutions available. Bechtle wants to be seen as a solution provider and specialist capable of advising customer rightly. How: To reach this objective, the intern has put in place a brochure (license pilot) that will facilitate business development towards customer (EU Institutions). - setting up the right marketing strategy - establish the liste of supplier, connect with them ans present the project - pricing - creation of a template (Adobe CC) - consolidation of the brochure skills developed : project management, database management and presentation (ppt) 'A galaxy of software' by Bechtle - available on demand

Customer Experience Manager

Nielsen

Sep 2019 - Mar 2020

7 months

Brussels, Belgium

In my role as a Customer Experience Manager at Nielsen, I successfully managed operational processes for key clients in FMCG such as Unilever and Nestlé. By collaborating with internal teams and providing detailed advice to clients, I was able to achieve customer satisfaction targets and drive successful partnerships. • Implemented process improvements to enhance customer experience • Collaborated with internal teams to achieve account objectives • Advised clients on best solutions for their needs

Assistant Sales Manager

TRACTEBEL

Sep 2018 - Oct 2019

1 year 2 months

Brussels Area, Belgium

Brand Activation

Hamilton Bright

Jun 2017 - Jul 2019

2 years 2 months

Liège Area, Belgium

• Acted as a brand activator for Philipps coffee machines at Hamilton Bright, providing training and support to resellers for optimal sales. • Developed and implemented strategies to increase brand awareness and drive sales growth in the Liège Area, Belgium. • Collaborated with internal teams to analyze market trends and consumer behavior, leading to successful product positioning and marketing campaigns.

Customer Service Representative

Orange

Jul 2018 - Aug 2018

2 months

Barista

Starbucks

Apr 2014 - Jul 2018

4 years 4 months

CBD Assistant

Procter & Gamble

Jun 2017 - Jul 2018

1 year 2 months

Strombeek-Bever

Performer

Toboggan ASBL

Jul 2013 - Oct 2017

4 years 4 months

Vice President

CE-HELB ILYA PRIGOGINE

Sep 2014 - Oct 2015

1 year 2 months

Student

Colruyt Group

Jul 2008 - Aug 2015

7 years 2 months

Treasurer

CE HELB PRIGOGINE ASBL

Sep 2013 - Jan 2014

5 months


Education

Université catholique de Louvain

Master's degree, Economic and Social Policy

2023 - 2026

2 years 11 months

This master aim to make us develop a critical view of economic and social issues.

ISFCE

Bachelor's degree, Marketing

Grade: Grande distinction

Ichec Brussels Management School

Executive Master , Sales and Account Management


Licenses & certifications

EF SET Certificate™

Issued: Aug 2019

Certified by EF

The best place to find your next move

© 2026. All Rights Reserved.